The Manager's Guide to Preventing a Hostile Work Environment: How to Avoid Legal Threats by Protecting Your Workplace from Harassment Based on Sex, Race, Age, Disability or Sexual Orientation

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9780071379281: The Manager's Guide to Preventing a Hostile Work Environment: How to Avoid Legal Threats by Protecting Your Workplace from Harassment Based on Sex, Race, Age, Disability or Sexual Orientation

Lawsuits and settlements arising from discrimination and sexual harassment complaints are a huge financial drain on both business and government organizations. Below is a modest list of a few of the judgments and settlements in excess of 1 million dollars paid out for discrimination and hostile environment claims in recent years. Hostile Work Environments explains how discrimination and hostile behavior are often surface manifestations of more fundamental cultural and behavioral problems that managers can address with practical measures in their departments. The authors identify the "warning signs" that could lead to hostile work environment complaints that managers should look for in themselves and their employees. The book also gives dozens of practical suggestions for addressing workplace problems before they turn into a "hostile work environment" complaint, and gives guidelines for investigating and addressing a problem or complaint once it has surfaced. What most of these legal actions have in common is that an employee has accused the employer of creating a "hostile work environment" and is suing on this basis. Due in part to changes in federal law making it easier to sue organizations for punitive damages under "hostile work environment" lawsuits, the number of these lawsuits has dramatically increased in recent years. "Hostile Work Environments" is the first book that helps managers understand the problem and take positive steps to avoid hostile work environment complaints and legal problems. While many competing books have covered the individual factors that can cause a hostile work environment such as racial discrimination, sexual harassment, age and gender discrimination, this is the first guide for managers that brings them all together in a single "how-to" book on prevention.

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From the Publisher:

While many books have been written on how to avoid lawsuits resulting from sexual harassment, racial, gender, and age discrimination, this is the first book that covers all these topics in a single volume, under the overarching legal concept of “Hostile Work Environment” claims.
? A brief manager’s guide to proactively avoiding discrimination and sexual harassment complaints—before they become lawsuits
? This book summarizes research on discrimination and sexual harassment training, and is designed to be an easy “handout” for all the managers in an organization.
? Authors conduct sexual harassment and diversity training in Fortune 500 companies across the U.S.
? Case studies include a psychological analysis of what got the people involved in the mess in the first place.

From the Back Cover:

The First Book to Explain How Managers Can Prevent Hostile Work Environment Accusations

Corporation after corporation has seen seemingly harmless misunderstandings and "jokes" between employees mushroom into headline-making incidents, multimillion-dollar courtroom judgments­­and unrelenting PR disasters.

The Manager's Guide to Preventing a Hostile Work Environment explains how to stop such problems before they begin. The first book to look at the legal threat of "Hostile Work Environment" claims from the manager's viewpoint, it provides proactive techniques and behaviors to:


-Spot employees that may unknowingly be creating a hostile work environment
-Intervene while a problem is still manageable­­and before legal action is threatened
-Apply a seven-step process to resolve perceptions of harassment or unfair treatment based on sex, race, disability, religion, and age.

Managers play the most critical role in preventing hostile work environment harassment but are generally given little or no training. The Manager's Guide to Preventing a Hostile Work Environment shows managers and supervisors how to recognize and address inappropriate or insensitive behavioral problems in the workplace, before they lead to high-cost lawsuits and incalculable costs in the court of public opinion.

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