Communicating with Strangers: an Approach Intercultural Communication

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9780070346024: Communicating with Strangers: an Approach Intercultural Communication

Addressing the needs of one of the fast growing courses in the US, the second edition of this inter-cultural communication text demonstrates how to overcome the stereotypes we attribute to people who are unknown or unfamiliar strangers when we first meet them. The revision is a thorough updating and reorganization. In addition, the book stresses competent communication, with applied theory and research as its base. The book provides a framework for understanding core theory, using the concept of the "stranger" - that is, anyone who is met from the first time, such as someone from another cultural group, and the assumptions we automatically make about that person. It also examines the cultural, sociocultural, psychocultural and environmental influences on intercultural communication, and shows readers how to decode "messages" others send, both verbal and nonverbal. This edition includes new coverage of interpersonal relationships and conflict across cultures, and concludes with an entirely new chapter on building community through diversity including a discussion of ethics. Finally, there is an extended discussion of ethnic identity and and coverage of uncertainty and anxiety reduction, of mindfulness and of the sources of communication behaviour.

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From the Publisher:

Based on recent research, this edition expands its coverage of interethnic dating, ingroup biases, ethnic identities, prejudiced communication, face and facework, cultural and ethnic differences in conflict, and changing expectations for strangers' behaviors.
Theoretical material is well supported and clarified by examples, figures and tables.
A strong focus on theoretical issues is balanced by text that applies theory to the real task of communication.
Unique Chapter 15 Community through Diversity concludes the text. This chapter is regarded by students as a highly effective way to wrap up the course.
Principal theories of intercultural communication have been incorporated throughout the book. Examples included theories on identity negotiation and identity management in Chapter 4, theories of overt and covert prejudice in Chapter 5, theories such as conversational constraint theory and communication accommodation theory in chapter 8, and face-negotiation theory in chapter 11.

About the Author:

William B. Gudykunst is a professor speech communication at California State University, Fullerton. He received his B.S. and M.A. degrees in sociology from Arizona State University. After completing his M.A., Bill spent three years in the U.S. Navy stationed in Yokosuka, Japan. He became interested in intercultural communication while working as an Intercultural Relations Specialist in the Navy. After being released from active duty, Bill went to the University of Minnesota, where he completed his Ph.D. in 1977. Bill’s work focuses on developing a theory of interpersonal and intergroup effectiveness that can be applied to improving the quality of communication. Bill is the author of Bridging Differences (Sage, 1994) and coauthor of Cultural and Interpersonal Communication (with S. Ting-Tommey, Sage, 1988), Bridging Japanese/North American Differences (with T. Nishida, Sage, 1994), and Building Bridges (Houghton Mifflin, 1995). He has also edited six other books with various publishers.

Young Yun Kim is a professor of communication at the University of Oklahoma, Norman, and formerly taught at Governors State University in Illinois. Young was born wand raised in Seoul, Koreas, where she received her B.A. degree from Seoul National University. In 1970, she moved to the United States and completed her M.A.. degree at the University of Hawaii in conjunction with the East-West Center. She received a Ph.D. degree in 1976 from Northwestern University. Young teaches courses and directs doctoral theses in the area of international, intercultural, and interethnic/interracial communication. She has published her work in journals such as Communication Yearbook, Human Communication Research, and International Journal of Intercultural Relations. She is the author or editor of a number of books including Interethnic Communication (Sage, 1986), Theories in Intercultural Communication (Sage, 1998) Communication and Cross-Cultural Adaptation (Multilingual Matters, 1998). She is a member of the editorial boards of Communication Research, Human Communication Research, and International Journal of Intercultural Relations.

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