Modern Human Relations at Work - Hardcover

Hodgetts, Richard M.

Hardcover

ISBN 10: 0030128978 ISBN 13: 9780030128974

Publisher: Cengage Learning, 1980

Synopsis

By combining practical examples, theory and application-oriented exercises, this textbook shows how human relations concepts and skills can increase productivity and job satisfaction in the workplace. Features: * Detailed coverage of current topics includes total quality management (and how to use it), the development of world-class enterprises, and methods to understand and manage diversity at home and abroad. * Chapter 2 introduces and explains empowerment - one of the hottest motivation topics used today. * Chapter 13 describes the unique challenges presented by cultural diversity in the international arena. * A cultural diversity emphasis is evident throughout the book, addressing such issues as the treatment of women, African-Americans, Asian-Americans, older employees and international employees in the workplace. * Chapter 14 provides excellent insights to new changes and challenges in human relations, covering such topics as re-engineering and flow charting, approaches for dealing with cultural diversity issues, and the characteristics (and how to acquire them) of a world-class organization. * Two chapters are geared toward improving communications, including one that describes how to use the text information to secure a job. * Each chapter features a "Human Relations in Action" box illustrating the practical applications of chapter concepts. * Other "In Action" boxes such as "Global Relations in Action", "Cultural Diversity in Action", and "Ethics and Social Responsibility in Action" explore emerging human relations challenges of the 1990s. * Self-feedback exercises and cases at the end of each chapter allow students to apply what they're learning and then receive feedback on what their answers mean. Experimental exercises highlight important concepts from each chapter by allowing students to apply concepts to real-world situations and to analyze them as a group.

About this title

Review

Preface. Part I: INTRODUCTION. 1. The Nature of Human Relations. 2. Fundamentals of Motivation. Part II: THE SOCIAL SYSTEM. 3. Individual Behavior. 4. Group Behavior. 5. The Informal Organization. Part III: THE TECHNICAL SYSTEM. 6. Technology and People at Work. 7. Productivity and Quality Improvement. 8. Job Redesign and Job Enrichment. Part IV: The Administrative System. 9. Fundamentals of Leadership. 10. Developing, Appraising, and Rewarding Employees. Part V: BEHAVIORAL EFFECTIVENESS. 11. Communicating for Effectiveness. 12. Managing Conflict and Change. Part VI: LOOKING TO THE FUTURE. 13. Human Relations in Global Business. 14. Human Relations Challenges of the Future. Notes. Subject Index.

About the Author

Dr. Kathryn W. Hegar, Professor of Management at Mountain View College, has taught courses in management since 1970. She is the recipient of many distinguished awards, including Collegiate Teacher of the Year, Post-Secondary Teacher of the Year, Minnie Stevens Piper Professorship Award nominee, and Innovator of the Year. She has authored 30 programs for IT'S EVERYBODY'S BUSINESS, the pioneering business telecourse that was used for more than 10 years by colleges across the country and in the military services. She initiated the development of self-paced courses in management at Mountain View College; piloted the first online course in organizational behavior for the Dallas County Community College District, which ultimately resulted in the District offering a degree online; and instructed management courses online, including organizational behavior, from distant locations. In addition she conducted workshops and training seminars in supervision and management for major companies. She has participated in and held offices in professional organizations at all levels and has served as the president of the United States Chapter of the International Society for Business Education, which meets in a different country each year.

Edition details

• Publisher: Cengage Learning
• Publication date: 1980
• Language: English
• ISBN 10: 0030128978
• ISBN 13: 9780030128974
• Binding: Hardcover
• Edition number: 6
• Number of pages: 625