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Synopsis
This how-to text tackles the everyday situations and problems in the human relations component of business - from getting along with co-workers to working out conflicts between employees without sacrificing productivity. Helping students to learn to play their human relations roles with greater understanding and creativity, the book shows how acquiring a positive, constructive attitude can promote greater on-the-job happiness, contribute more to the productivity of organizations, and lead to more successful careers.
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About the Author
Sharon Lund O'Neil, co-author of Your Attitude Is Showing, is a widely published author. Her human relations cases, based on the corporate work environment, are popular with both trainers and educators. With a common-sense approach to problem solving, she has led national professional and educational organizations and has been the recipient of many teaching awards. She holds a Ph.D. degree from the University of Illinois and is currently a professor at the University of Houston.
In Memoriam: Elwood N. Chapman, co-author of Your Attitude Is Showing and author of several other books, was known as "Mr. Attitude." He was praised for his friendly writing style and practical advice. People who knew "Chap" speak fondly of his concern for people. A former professor at Chaffey College, Chap was a nationally-known consultant and speaker.
Synopsis
This text emphasizes the importance of working relationships, and of developing attitudes that increase productivity and promote harmony in the workplace. Focusing on results rather than theory, the text presents practical techniques for dealing with horizontal and vertical relationships, restoring damaged relationships, releasing frustration, overcoming negative attitudes and other human relations tools. 20 case problems with questions and answers that examine pitfalls in a variety of real-world situations are also included.
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Your Attitude Is Showing : A Primer of Human Relations
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Your Attitude Is Showing: A Primer of Human Relations
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Your Attitude Is Showing: A Primer of Human Relations
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Your Attitude is Showing
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Your Attitude is Showing
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Your Attitude is Showing
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