Why does one management style make employees hate their jobs, while a different style inspires them to outperform and commands their respect? Emotionally intelligent people-management skills turn out to be the primary reason. In modern organisations, keen to retain their most talented human capital, there may be no more important competency to develop than the skills that motivate people to outperform the competition.

9 POWERFUL PRACTICES OF REALLY GREAT BOSSES features a sensible, easily-implemented framework organised into three distinct sets of skills foundational, prevention of common pitfalls and advanced relationship management. The authors enhance the approaches to effective people-management that they presented in their highly praised previous publication, 6 Habits of Highly Effective Bosses.

About the Author

Stephen E. Kohn is president of Work & People Solutions, specialising in executive coaching, management training and organisational development. Vincent D. O'Connell is Asia regional director for international training and performance management consultants, Globecon Institute. He creates and delivers customised curricula for corporate clients, particularly in the areas of emotionally intelligent leadership practices.

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