Zapp! The Lightning of Empowerment How to Improve quality, Productivity and employee satisfaction

William C. Byham Ph. D. with Jeff Cox

ISBN 10: 0962348309 / ISBN 13: 9780962348303

Published by Development Dimensions International Press, Pittsburgh, PA, 1989

About this Item

The author William C. Byham signed this 212 page volume on the front free end paper. The only other writing in this volume is on the verso side of the rear end paper which has several words in ink. This hard cover with gray paper covered boards and a lighter gray cloth spine cover and black lettering has some light soiling to the fore edge, but is otherwise clean and bright. The dust wrapper has several small tears along the edges, a stray blue ink mark to the front panel, and some other light soiling. The dust wrapper is currently protected by a clear, removable cover.

Seller Inventory # SpSi438

Bibliographic Details

• Title: Zapp! The Lightning of Empowerment How to Improve quality, Productivity and employee satisfaction
• Publisher: Development Dimensions International Press, Pittsburgh, PA
• Publication Date: 1989
• Language: English
• ISBN 10: 0962348309
• ISBN 13: 9780962348303
• Binding: Hardcover
• Condition: Near Fine
• Dust Jacket Condition: Very Good
• Signed: Signed by Author(s)
• Seller catalogs:
  • Business

About this title

Synopsis

Most managers know that revitalization in their companies must occur from the ground up. But how to get that message to employees without applying the kind of pressure that makes them even less productive? The answer is empowerment. In this motivating book, you will find specific strategies designed to help you encourage responsibility, acknowledgment, and creativity so that employees feel they "own" their jobs. It's all here, in an accessible guide for the successful managers of tomorrow.

Review

'Great fun and full of easy to use advice.' -- Kenneth Blanchard PhD, co-author of The One-Minute Manager