Raving Fans: A Revolutionary Approach to Customer Service
Blanchard, Ken; Bowles, Sheldon M
Language: English
Published by William Morrow & Co., N.Y., 1993
- Signed
- Hardcover
- Used
Seller: Ghost River Rare and Used Books, Cremona, AB, CanadaGhost River Rare and Used Books
AbeBooks seller since January 11, 2026
Condition: Used
£ 11.67
Quantity: 1 available
Add to basketItem description from seller
N.Y.: William Morrow & Co., 1993. 137 pp. Signed by Sheldon Bowles on front free endpaper. Entire book is in near new condition. Bright, clean and unmarked except for author's inscription. By Author. HC and DJ. V. Good/V. Good. 8 1/2 x 5 3/4.
Seller Inventory # 103191
- Title
- Raving Fans: A Revolutionary Approach to Customer Service
- Author
- Blanchard, Ken; Bowles, Sheldon M
- Publisher
- William Morrow & Co., N.Y.
- Publication year
- 1993
- Condition
- V. Good
- Dust jacket
- V. Good
- Signed
- Signed by Author(s)
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0688123163
- ISBN 13
- 9780688123161
The startling new tips and innovative techniques presented in Raving Fans can help anyone create a revolution in any work–place. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. This brilliantly simple and charming story teaches you how to define a vision and learn what a customer really wants in order to achieve miraculous bottom–line results.
"Synopsis" may belong to another edition of this title.
About the Author
Ken Blanchard, PhD, is one of the most influential leadership experts in the world. He has co-authored 60 books, including Raving Fans and Gung Ho! (with Sheldon Bowles). His groundbreaking works have been translated into over 40 languages and their combined sales total more than 21 million copies. In 2005 he was inducted into Amazon's Hall of Fame as one of the top 25 bestselling authors of all time. The recipient of numerous leadership awards and honors, he is cofounder with his wife, Margie, of The Ken Blanchard Companies(R), a leading international training and consulting firm.
Sheldon Bowles lives in Winnipeg, Canada, and is president of Ode to Joy Limited, chairman of Precision Metalcraft Inc., and an associate of the Exchange Group. A noted speaker, author, and businessperson, he serves on several boards and is currently busy with new projects: a chain of full-service car washes and three forthcoming books, High Five!, Kingdomality, and Road to Riches, all coauthored with Ken Blanchard.
"About the title" may belong to another edition of this title.
Ghost River Rare and Used Books
Cremona, AB, Canada
AbeBooks seller since January 11, 2026
Shipping rates from Canada to U.S.A.
| Item | 7 to 14 business days | 4 to 6 business days |
|---|---|---|
| First item | £ 11.71 | £ 18.28 |
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Rare and used books. All genres. Specializing in Canadiana.
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Rare and used booksSeller's business information
Ghost River Rare and Used Books
AB, Canada
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