FROM PROMISE TO PERFORMANCE. A JOURNEY OF TRANSFORMATION AT SMITHKLINE BEECHAM. (AUTOGRAPHED BY JOANNE T. LAWRENCE)
Language: English
Published by Harvard Business School Press, Boston, 1997
- Signed
- Hardcover
- Used
Seller: Black Swan Books, Inc., Lexington, KY, U.S.A.Black Swan Books, Inc.
AbeBooks seller since April 2, 1998
Condition: Used - Very good
£ 19.30
Quantity: 1 available
Add to basketItem description from seller
Presentation copy: ". With every wish that our 'transformations' are as successful! Hope you enjoy i! Love , Joanne 3 August 1998." (Signed on the front fly-leaf). The dust jacket is protected by a Brodart mylar cover and is not price clipped. Not an ex-library copy. No remainder marks. Most books shipped within 24 hours. All books mailed with Delivery Confirmation. Very good condition in very good dust jacket. Selling Used and Rare books on line since April 1998 and from our bookstore in the heart of the Bluegrass since 1984. ; 8vo.; xi, 302 pages; Signed by One Author.
Seller Inventory # 38891
- Title
- FROM PROMISE TO PERFORMANCE. A JOURNEY OF TRANSFORMATION AT SMITHKLINE BEECHAM. (AUTOGRAPHED BY JOANNE T. LAWRENCE)
- Author
- Bauman, Robert P. , Peter Jackson and Joanne T. Lawrence
- Publisher
- Harvard Business School Press, Boston
- Publication year
- 1997
- Condition
- Very Good
- Dust jacket
- Very Good
- Signed
- Signed by Author(s)
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0875846343
- ISBN 13
- 9780875846347
- Edition
- Second Printing.
"Synopsis" may belong to another edition of this title.
Black Swan Books, Inc.
Lexington, KY, U.S.A.
AbeBooks seller since April 2, 1998
Shipping rates within U.S.A.
| Item | 5 to 14 business days | 3 to 6 business days |
|---|---|---|
| First item | £ 4.31 | £ 11.24 |
Payment methods
- Check
Store description
Established in 1984, Black Swan Books is housed in building constructed in 1912. Our 3,000 square feet of floor space is filled with well organized shelves devoted to Kentuckiana, Horses, Military History, Literature, Poetry,Art, Americana, European and British History and Children's books etc. Our books are selected for condition as well as content. Many of our titles reflect the fact that we are located only a couple of blocks from the University of Kentucky. Our shop is pictured in Southern Writers, has been written up on the New York Times blog. and was used in a program produced for National Public Television. We have hosted readings as well as book signings of many regional authors, including Wendell Berry (of whom we have a large inventory)& Bobbie Ann Mason. E-mail us to be placed on our mailing list.…
Specialty
Kentucky, Horses, Art, Americana, Literature, Military History, Southern HistorySeller's business information
Black Swan Books, Inc.
505 E. Maxwell Street
Lexington, KY U.S.A. 40502
Terms of sale
Personal checks, Visa, MC,and American Express accepted.
Postage $4.95 1st book, $1.00 each additional title. Specialty and priority postage extra. Overseas postage billed at cost. All books in dustjackets protectd with Brodart covers. Books held 7 days, order by phone or by e-mail. Returnable within 7 days if not as described.
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to Black Swan Books, Inc., Lexington, Kentucky, U.S.A., without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.
Shipping terms
Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.