Walter Withers. The Forgotten Manuscripts

Delivery Policy

Unless specified otherwise, all goods will be shipped via airmail. Should you require a courier service, please email us directly at alice@rareillustratedbooks.com. Please allow 21 days for airmail delivery.

Returns & Refunds Policies

**Incorrect book/not as described/damaged: **You are eligible for a full refund of the purchase price, including original shipping costs, if your return is a result of an error on the part of Rare Illustrated Books. If we agree, you will receive return shipping too. To receive a refund, you must return your item directly to Rare Illustrated Books within 30 days of the estimated delivery date and in the same condition you received it in.

**Book did not arrive: **You are eligible for a full refund of the purchase price including shipping costs if your book has not arrived 15 days past the estimated delivery date, up until 30 days past. (For example, when the estimated delivery date is November 1, the return can be initiated between November 16 and December 1.) If the bookseller provides tracking information indicating the book has arrived, the return is void. In cases where the book is returned to Rare Illustrated Books for any of the following reasons, the refund price includes book price only: incomplete address, unclaimed, returned to sender, or similar.

**Change of mind: **For the majority of our books we are happy to accept returns if you have changed your mind about a book, but some books have store policies not to accept returns for this reason. We recommend contacting Rare Illustrated Books directly before initiating any returns, as otherwise the return may be cancelled. Please do not ship the book until you have received confirmation from Rare Illustrated Books. If we accept your request, you will be refunded the price of the book (not including original or return shipping charges).

**How to Initiate a Return: **Your refund will be processed once we receive the book back. We recommend that you use a traceable method of shipment; if the book does not arrive and tracking is not provided, the refund will be cancelled. You are welcome to return books to us for exchange or refund. We will accept returns within 30 days of purchase. Books returned to us must be in immaculate and resaleable condition. In the event that Rare Illustrated Books is not at fault in any way, we will refund the price of the book only. If an item reaches you in damaged condition, or if an error is made on our part, please contact us immediately and we will advise how to return the book to us at our cost. We will refund the cost of the item plus shipping in this instance. Should you request a refund, the monies will usually be refunded in the manner they were originally charged. That is, if your credit card has been charged via our secure gateway we will refund that card in the same manner. If you have paid with a cheque, we will issue you with one for the refund amount. All refunds will be in Australian dollars. We will not be held responsible for discrepancies arising from fluctuating exchange rates.

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to Rare Illustrated Books, Centennial Park, New South Wales, Australia, +61 0419258194, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

Orders usually ship within two business days. Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.

Privacy Policy

Information Collection Notice
Rare Illustrated Books has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and use practices for the Rare Illustrated Books website, www.rareillustratedbooks.com.

At Rare Illustrated Books, we respect your right to privacy.

The personal information you exchange with Rare Illustrated Books will not be shared, sold, or disclosed to third parties in any form, for any purposes, at any time. All contact and sales information including the information about services you purchase from us will remain confidential.