A former director of the Federal Emergency Management Agency outlines ten lessons in such areas as responsibility, team building, planning, and taking action, profiling real-life heroes and their triumphs in the face of disasters. 35,000 first printing.
A native of Arkansas, James Lee Witt served as director of the Federal Emergency Management Agency from 1993 until 2001, and he transformed FEMA into a customer-focused model for crisis management. An international consultant and motivational speaker, he lives in Washington, D.C. James Morgan is the author of the New York Times Notable Book The Distance to the Moon and co-author of Leading with My Heart, Virginia Kelley's bestselling memoir of raising Bill Clinton. He lives in Little Rock, Arkansas.