Ruby in the Smoke ~ SIGNED by the author

Books remain the property of Rainford & Parris Books until payment is received in full. Rainford & Parris Books cannot be held responsible if an item is delayed during transit - any claims due to losses incurred due to delay will need to be made to the postal service / courier direct. The buyer is responsible for the payment of any additional VAT, duty or other charge or tax that may be applied. Postage, packing and insurance are extra at cost. Courier services may be used for multiple book orders or sets of books. Please notify us prior to returning any books. Books may be returned within fourteen days of receipt, providing the books are repacked to at least the same standard as the original packaging and returned in the same condition as received.

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to Rainford & Parris Books - PBFA, Bishop's Stortford, HERTS, United Kingdom, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

For UK orders, Standard Postage is by Royal Mail Tracked 24, which we aim to send out within 2 days. The priority rate is for Royal Mail Special Delivery or DHL, which we aim to send out within 1 day. For any specific requirement or deadline please do not hesitate to contact us.
For orders outside of the UK we ONLY send via a fully tracked service usually provided by DHL (you will receive email updates of the package's progress and confirmation of when it is out for delivery) though not where they have restrictions or require an remote location charge. Alternatively, we would use Royal Mail International Signed For mail (or where that service is unavailable, Royal Mail International Tracked delivery) (additional remote location charges may apply). The shipping costs shown reflect the use of this service and include our very careful packaging and study book box. Rainford & Parris Books cannot be held responsible if an item is delayed during transit - any claims due to losses incurred due to delay will need to be made to the postal service / courier direct - nor can we be held responsible for any delays due to customs processing. The buyer is responsible for the payment of any additional VAT, duty or other charge or tax that may be applied.. Please contact us for a precise quotation or other options.
*** Note for US Buyers:*** From August 29, 2025, all UK-origin shipments to the United States are subject to customs processing. Printed books remain duty-free under US law, but some states may charge sales tax or handling fees on delivery. Ephemera and posters are also usually exempt when properly classified. Please be aware that delivery times may be slightly longer due to customs clearance.