Joyce Tenneson: Transformations [with Original Print]

All items guarantee as described. Returns accepted for any reason within 14 days of receipt.

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to Downtown Brown Books, Portland, Oregon, U.S.A., +1 (503) 719-5200, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

Purchases sent to US addresses are usually shipped on the next business day by USPS Media Mail. Priority delivery and International orders may require additional shipping, depending on the size of the item(s) purchased.

Controller of Personal Information

Any personal information provided to or gathered by Downtown Brown Books, LLC, is controlled by Downtown Brown Books, LLC, 25 NW 23rd Place, STE 6-148, Portland, OR 97210, USA (the data controller, referred to as "DTBB").

Unless stated otherwise, this Privacy Policy exclusively regulates how DTBB treats your personal data. In case you make use of services provided by third parties, the privacy policy conditions of these third parties apply exclusively.

What Personal Information About Customers Does DTBB Gather?

• Information You Give Us: we receive and store any information you provide on our website or give us in any other way. You can choose not to provide certain information but then you might not be able to take advantage of many of our Services.

• Information from Other Sources: We might receive information about you from other sources, particularly Abebooks and its affiliates.

For What Purposes does DTBB process Your Personal Information?

We process your personal information to operate, provide, and improve DTBB and the services that we offer to our customers. These purposes include:

• Purchase and delivery of products and services. We use your personal information to facilitate the processing of payments and communicate with you about orders, products, services, and promotional offers.

• Recommendations and personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalise your experience with DTBB.

• Compliance with legal obligations. In certain rare cases, we have a legal obligation to collect and process your personal information. For instance, we might receive a subpoena from a law enforcement agency concerning your purchases and communications.

• Communicate with you. We use your personal information to communicate with you in relation to DTBB and the services we offer via different channels (e.g., by phone, email).

• Fraud Prevention and Credit Risks. We process personal information to prevent and detect fraud and abuse in order to protect the security of our customers, DTBB, and others. We may also use scoring methods to assess and manage credit risks.

• Purposes for which we seek your consent. We may also ask for your consent to process your personal information for a specific purpose that we communicate to you. When you consent to our processing of your personal information for a specified purpose, you may withdraw your consent at any time and we will stop processing your data for that purpose.

What About Cookies?

• Approved third parties may also set cookies when you interact with DTBB on Abebooks and its affiliates. Third parties include Abebooks and its affiliates, search engines, providers of measurement and analytics services, social media networks, and advertising companies. Third parties use cookies in the process of delivering content, including ads relevant to your interests, to measure the effectiveness of their ads, and to perform services on behalf of DTBB and AbeBooks.

• You can manage browser cookies through your browser settings. The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.

Does DTBB Share the Information It Receives?

• Information about our customers is an important part of our business, and we're not in the business of selling our customers' personal information to others. DTBB shares customers' personal information only as described below, with Abebooks, and our affiliates

• When you purchase a book from DTBB on AbeBooks, Abebooks will transmit your personal data to DTBB for the purpose of processing the order.

• Business Transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the event that DTBB or substantially all of its assets are acquired, customer information will be one of the transferred assets. In this case your data is also subject to this Privacy Notice and the relevant data protection legislation.

*Protection of DTBB and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms and Conditions and other agreements; or protect the rights, property, or safety of DTBB, our customers, or others. This includes exchanging information with other companies and organisations for fraud protection and credit-risk reduction.

• Other than as set out above, you'll receive notice when personal information about you might be shared with third parties, and you'll have an opportunity to choose not to share the information.

How Secure Is Information About Me?

• DTBB contracts with commercial vendors for its customer management software and credit card processing. No credit card information is saved by DTBB, whether processed by Abebooks or by DTBB.

• We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

*It's important for you to protect against unauthorized access to your password and your computer. Be sure to sign off when you've finished using a shared computer.

• DTBB is located in the United States, and your personal information may be collected, used, stored and processed outside of the European Economic Area for the purposes described in this Privacy Policy.

You can always choose not to provide information, even though it might be needed to make a purchase from DTBB on Abebooks or to take advantage of AbeBooks features such as the shopping basket.

You have the right to access, update, and modify your personal data, and to object to its processing. You can exercise this right by sending an e-mail to downtownbrownbooks@gmail.com.

The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer. Because cookies allow you to take advantage of some of AbeBooks essential features, we recommend you leave them turned on if you wish to purchase items from DTBB on the Abebooks platform. For instance, if you block or otherwise reject Abebooks cookies, you will not be able to add our items to your shopping basket, proceed to checkout, etc.

When you consent to our processing of your personal information for a specified purpose, you may withdraw your consent at any time and we will stop any further processing of your data for that purpose.

We keep your personal information as long as it is required in order to fulfil the relevant purposes described in this Privacy Notice, as may be required by law such as for tax and accounting purposes, or as otherwise communicated to you. For example, we retain your transaction history so that you can review past purchases (and repeat orders if desired) and what addresses you have shipped orders to, and to improve the relevancy of products and services we recommend.

Conditions of Use, Notices and Revisions
Contacts, Notices & Revisions

If you have any concern about privacy at DTBB, please contact us at downtownbrownbooks@gmail.com

Our business changes constantly and our Privacy Notice will change also. You should check DTBB seller page on Abebooks frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Examples of Information Collected

You provide information to DTBB when you:

As a result of those actions, you might supply us with such information as: your name; address and phone number; payment information; your age; your location information; people to whom purchases have been dispatched (including addresses and phone numbers); e-mails to us; information and documents regarding identity and standing; corporate and financial information; credit history information; and VAT numbers.