The Invisible Employee; Realizing the Hidden Potential in Everyone
Gostick, Adrian and Elton, Chester
Language: English
Published by John Wiley & Sons, Inc, Hoboken, 2006
- First Edition
- Signed
- Hardcover
- Used

Seller: Ground Zero Books, Ltd., Silver Spring, MD, U.S.A.Ground Zero Books, Ltd.
AbeBooks seller since August 14, 1998
Condition: Used - Very good
£ 96.16
Quantity: 1 available
Add to basketItem description from seller
xx, [2], 152 page. Illustration. Notes. Inscribed on the fep by Chester Elton. Inscription reads To Daniel Chester Elton, with a drawn symbol. Chester Elton (born September 22, 1958) is a Canadian-born author who is known for his books, The Orange Revolution and The Carrot Principle. He is the co-founder of The Culture Works. Chester Elton is the co-founder of The Culture Works, a training company, and is a board member of Camp Corral, a non-profit for the children of wounded and fallen military personnel. Elton is co-author of The New York Times, USA Today, and Wall Street Journal bestselling leadership book: All In; The Carrot Principle, and The Best Team Wins. He has co-authored books with Adrian Gostick such as The Invisible Employee (2006); Managing with Carrots (1999); and The Carrot Principle (2010). Already as established authors, they have collaborated on two more books: All In (2012) and What Motivates Me (2014). His books have been reviewed by multiple publications. Adrian Robert Gostick is a British writer. He writes on employee engagement and organizational culture. In 2011, he founded The Culture Works, a Utah-based consulting firm. Among his notable books are The Invisible Employee, The Carrot Principle, All In, and The Orange Revolution, co-authored with Chester Elton. "There is magic in this book. It is the magic of a form of human engagement that allows you to see and your employees to be seen. Whether you are looking for a few good tips to keep a good thing going or need to recapture the very essence of a productive workplace, The Invisible Employee provides valuable lessons nestled among the pages of a clever and compelling story. A good read and a wise thesis." --Stephen C. Lundin, bestselling coauthor of Fish! "Gostick and Elton's simple-to-understand and teachable approach of setting and supporting core values and recognizing and celebrating those behaviors can be a very effective management technique for creating a committed and engaged workforce of 'visible employees.' This is a culture no organization can afford to be without." --Michael R. Losey, past president and CEO, Society for Human Resource Management, and Secretary General, World Federation of Personnel Management Associations. "The basic principles detailed in The Invisible Employee are simple yet profound: (1) setting a guiding vision, (2) seeing employees supporting that vision, and (3) praising and celebrating that behavior. Restaurants do not sell merchandise that people can take home, we only sell memories. Engaging our entire staff by using these principles helps Friendly's provide great memories for our guests."--John L. Cutter, CEO and President, Friendly Ice Cream Corporation. "The Invisible Employee is a very inventive and original book. Combining facts that will surprise you and a fable that will fascinate you, Adrian Gostick and Chester Elton have crafted a book that educates and entertains. The Invisible Employee is a wonderful read with a powerful message, and I highly recommend it to leaders at all levels."--Jim Kouzes, coauthor of The Leadership Challenge.…
Seller Inventory # 85963
- Title
- The Invisible Employee; Realizing the Hidden Potential in Everyone
- Author
- Gostick, Adrian and Elton, Chester
- Publisher
- John Wiley & Sons, Inc, Hoboken
- Publication year
- 2006
- Condition
- Very good
- Dust jacket
- Very good
- Signed
- Signed by Author(s)
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0471777390
- ISBN 13
- 9780471777397
- Edition
- First Printing [Stated].
—Stephen C. Lundin, bestselling coauthor of Fish!
"Gostick and Elton′s simple–to–understand and teachable approach of setting and supporting core values and recognizing and celebrating those behaviors can be a very effective management technique for creating a committed and engaged workforce of ′visible employees.′ This is a culture no organization can afford to be without."
—Michael R. Losey, past president and CEO, Society for Human Resource Management, and Secretary General, World Federation of Personnel Management Associations
"The basic principles detailed in The Invisible Employee are simple yet profound: (1) setting a guiding vision, (2) seeing employees supporting that vision, and (3) praising and celebrating that behavior. Restaurants do not sell merchandise that people can take home, we only sell memories. Engaging our entire staff by using these principles helps Friendly′s provide great memories for our guests."
—John L. Cutter, CEO and President, Friendly Ice Cream Corporation
"The Invisible Employee is a very inventive and original book. Combining facts that will surprise you and a fable that will fascinate you, Adrian Gostick and Chester Elton have crafted a book that educates and entertains. The Invisible Employee is a wonderful read with a powerful message, and I highly recommend it to leaders at all levels."
—Jim Kouzes, coauthor of The Leadership Challenge
"Synopsis" may belong to another edition of this title.
About the Author
Chester Elton is a sought after speaker and recognition consultant. Chester is VP of Performance with OC Tanner Recognition Company (based in Salt Lake City, UT.) He has been a featured speaker at SHRM, NAER and many other HR conferences. He is the co–author of the WSJ best–seller, A Carrot a Day and is frequently quoted in the WSJ. He has been featured on CNN, Bloomberg and NPR for his expertise in motivation.
"About the title" may belong to another edition of this title.
Ground Zero Books, Ltd.
Silver Spring, MD, U.S.A.
AbeBooks seller since August 14, 1998
Shipping rates within U.S.A.
| Item | 5 to 20 business days | 3 to 6 business days |
|---|---|---|
| First item | £ 3.73 | £ 5.60 |
Payment methods
- Check
- Invoice
- Money Order
- Paypal
Store description
Founded and operated by trained historians, Ground Zero Books, Ltd., serves the book collector, the scholar, and institutions. We focus on the individual, and pride ourselves on our personal service. Please contact us with your wants, as we have many books not yet listed in our database.
Specialty
Military History, Nuclear, American Revolution, Military Medicine, Vietnam, World War II, British Empire, World War I, Unit Histories, Civil WarSeller's business information
Ground Zero Books, Ltd.
9033 Georgia Avenue
Silver Spring, MD U.S.A. 20910-2254
Terms of sale
Books are subject to prior sale. Please ask us to hold a book for you before you
mail your check. Books are returnable within 7 days, if not satisfactory. MD
residents add 6% state sales tax.
The mailing address for Ground Zero Books, Ltd. (a subchapter-S corporation) is
P.O. Box 8369, Silver Spring, MD 20907-8369. You can reach us by phone at 301-
585-1471, by fax at 301-920-0253, or by e-mail at gzbooksltd@aol.com. Ground Zero
Books, Ltd., is owned & operated by R. Alan Lewis & Lynne Haims.
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to Ground Zero Books, Ltd., Silver Spring, Maryland, U.S.A., +1 240-316-0119, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.
Shipping terms
Orders usually ship within 2 business days. Shipping costs are based on books
weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact
you to let you know extra shipping is required.