A framework for improving knowledge-intense business processes

Language: English

Published by LAP LAMBERT Academic Publishing Nov 2010, 2010

3843369372 / 9783843369374

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This item is printed on demand - Print on Demand Titel. Neuware -This volume reports on the results of research into the development of a framework for the improvement of knowledge-intense business processes (KBPI). This framework is composed of three parts: an epistemology, which provides a working definition of the concept of knowledge and a theoretical foundation of the improvement framework; a business process ontology, used to describe a business process; and an improvement methodology, used to guide the improvement process. The framework was tested on three different business processes through the conduct of three case studies. The case study results show that the KBPI can be applied to the process analysis and improvement of a variety of business processes but is especially useful to those processes that are knowledge-intense.VDM Verlag, Dudweiler Landstraße 99, 66123 Saarbrücken 236 pp. Englisch.

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Title
A framework for improving knowledge-intense business processes
Author
Peter Dalmaris
Publisher
LAP LAMBERT Academic Publishing Nov 2010
Publication year
2010
Condition
Neu
Binding
Taschenbuch
Language
English
ISBN 10
3843369372
ISBN 13
9783843369374
Item weight
369 grams
Dimensions
220x150x15 mm

buchversandmimpf2000

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