When the Tide Rises

On-Line booksellers since 1994. We highly recommend placing orders directly with
us by email. All orders placed directly with us receive an automatic 10%
discount on the listed price, and will also receive discounted postal charges.
This only applies to orders placed directly with us. We accept payment by Visa,
Mastercard, or thru PayPal. Cheques and Money Orders are accepted only from
customers within Australia, and must be made payable to "N Smiles". All books
with dust jackets are fitted with removable Brodart dust jacket protector
sleeves. Paperbacks are stored in clear poly bags. All books are packed in a
suitable manner to ensure their arrival in the same condition as advertised.
Shipping by economy air unless requested otherwise. Our grading for Paperback
Books -

Very Fine (VF) - The paperback is just as it came off the press. It is perfect.
This condition is rarely seen.

Fine (FN) - The paperback is almost perfect. It has a crisp, bright, unfaded
cover. If there was original plastic lamination, it is still intact. The spine
is clean, square, and tight while the pages are almost entirely white. A slight
darkening due to age is acceptable, but otherwise the book is virtually a
perfect copy.

Near Fine (NF) - The paperback has very minor defects. The entire book is clean
and fresh, with no major signs of wear. There may be VERY slight fading of the
spine or cover, or perhaps VERY minor abrasion along the exterior extremities.
There is no owner inscription or other markings in the book.

Very Good Plus (VG+) - There may be evidence of slight wear. The book has
probably been carefully read once or twice with the result of a slight crease
along the edge of the cover near the spine. On the spine you will see minor
stress lines, but the binding is still tight. If there was original cover
lamination it may be slightly peeling at the corners. There may be slightly
faded edge staining. The pages are almost entirely white, but browning around
the edges is acceptable. The cover has no major creases or wrinkles, but very
slight color flaking or minor wear may be noticeable on the outer edges. The
paperback is a very good readable copy even with very MINOR indications of wear.
If there is an owner inscription or other marking in the book they will be noted
in the description.

Very Good (VG) - It has obviously been read, but the paperback remains a fairly
tight copy. There will be noticeable peeling in spots of plastic lamination (if
present), and there are slight creases in the cover. While the pages are fairly
fresh, there may be some browning. Several readings have bent the spine, but it
is not torn or broken. Minor wear spots, chipping, and abrasion are noticeable
and the cover sheen and gloss have faded. Tape repairs or tears in the spine are
NOT acceptable, but there may be very minor splits in the spine at the very top
or bottom.

Good (GD) - This is your average used paperback. There are creases and bends in
the faded cover. The book is complete with no missing pages and no piece of the
cover is missing. The spine could be rolled or loose, and could possibly be
splitting on either end, but is still intact. Some pages may have minor tears
and although the copy has been read several times, it is holding together quite
well.

Fair (FR) - This paperback may be soiled and has been heavily read, but it
remains complete and readable. The spine is probably rolled, and it is
likely that the cover and/or pages have tears. Damage from stains or the
elements may be present making this a reading copy only.

Poor (PR) - Very heavily worn, soiled, and damaged, but text complete.

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to N & A Smiles, Kellerberrin, Western Australia, Australia, +61 0890455614, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

Orders usually ship within 2 business days. ABE shipping costs are based on books weighing 2.2 LB, or 1 KG. We highly recommend placing orders directly with us by emailing us at nick@smilesbooks.com. All orders placed directly with us receive an automatic 10% discount on the listed price, and will also receive discounted postal charges. This only applies to orders placed directly with us. We accept payment by Visa, Mastercard, or thru PayPal. Cheques and Money Orders are accepted only from customers within Australia. Returns are accepted if books are not as described, but we ask that you please email us first. If books are returned due to incorrect ordering or due to exercising your right to cancel an order after the item has been shipped, a 10% restocking fee will be incurred and return postage will not be provided.