Unlocking Public Value

Language: English

Published by John Wiley and Sons Inc, US, 2006

0471959456 / 9780471959458

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A new approach to understanding and improving performance and public valueThis book presents the Public Service Value Model-an innovative, rigorous approach to defining public outcomes and quantifying results-to help readers understand and improve public service delivery. Filled with in-depth insight and expert advice, this guide will arm public service managers-whether in government, nonprofit, or even for-profit organizations-with a practical framework that can be used to define outcomes and manage trade-offs in public service delivery.Martin Cole (Hartford, CT) is Group Chief Executive of Accenture's Government Operating Group. Greg Parston (London, UK) is Executive Director of the Accenture Institute for Public Service Value.

Seller Inventory # LU-9780471959458

Title
Unlocking Public Value
Author
Martin Cole, Greg Parston
Publisher
John Wiley and Sons Inc, US
Publication year
2006
Condition
New
Binding
Hardback
Language
English
ISBN 10
0471959456
ISBN 13
9780471959458
Edition
1st.
Item weight
390 grams
Dimensions
16.26 x 2.16 x 23.62 cm

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