Training at Work: A Critical Analysis of Workplace Training and Development

Our Guarantee:
We want you to be completely happy with the books that you buy from us. If you are not satisfied with any book, for ANY reason, just return it to us for a full refund. Please read our full description carefully before purchase, as we do our best to disclose any flaws or edition details that might be significant for you.

Flexible Payment Methods:
As well as payment through ABE payments, we accept Paypal, Bank Transfer or checks in UK£. For higher priced items please ask us before ordering about details for payment by Bank wire transfer. We are members of "Currencyfair" which means we can accept transfers from your bank in your own currency without hefty commissions.

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to Book Bungalow, Lochearnhead, United Kingdom, +44 (0)1567 830352, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

Heavy books sent at no extra cost:

Postage prices for UK and worldwide shipping are as shown, mostly the extra postage for heavy books or sets is built into the price, so we will not ask for extra payment unless our actual shipping cost proves to be exceptionally high for a specific location.

Everything sent by Airmail:

All INTERNATIONAL orders are sent by Royal Mail Priority Airmail. If you select the faster shipping option it just means we know you're in a hurry and we will do our best to speed things up. We normally batch our international shipments once per week to give you the cheapest possible access to airmail. Generally airmail takes 5-7 business days, longer for some countries, and this is once we have entered your package into the system.