Surveillance, Transparency, and Democracy: Public Administration in the Information Age (Public Administration: Criticism and Creativity)
Language: English
Published by University Alabama Press, 2015
- First Edition
- Hardcover
- Used
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Condition: Used - Good
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- Title
- Surveillance, Transparency, and Democracy: Public Administration in the Information Age (Public Administration: Criticism and Creativity)
- Author
- Haque, Akhlaque
- Publisher
- University Alabama Press
- Publication year
- 2015
- Condition
- Good
- Binding
- hardcover
- Language
- English
- ISBN 10
- 0817318771
- ISBN 13
- 9780817318772
- Edition
- First Edition.
In this well-informed yet anxious age, public administrators have constructed vast cisterns that collect and interpret a meteoric shower of facts. In Surveillance, Transparency, and Democracy, Akhlaque Haque demonstrates that this pervasive use and increasing dependence on information technology (IT) enables sophisticated and well-intentioned public services that nevertheless risk deforming public policy decision-making.
In chapter 1, Haque explains that information has become a vital resource, offering a theoretical framework for its analysis. In chapter 2, he shows that an organization’s information-gathering skill is reflected in its IT sophistication, but warns that successful IT strategies can by stunted by symbolic but shallow gestures such as the appointment of a “Chief Information Officer.” Chapter 3 outlines how the dependence on IT can create a reflex for IT solutions that fail to reflect the values of the citizenry they’re intended to serve.
Chapter 4 posits that IT’s potential as a tool for human development depends on how civil servants and citizens actively engage in identifying desired outcomes, map IT solutions to those outcomes, and routinize the applications of those solutions. This leads to his call in chapter 5 for the development of entrepreneurs who generate innovative solutions to critical human needs. In his powerful summary in chapter 6, Haque recaps possible answers to the question: “What is the best way a public institution can apply technology to improving the human condition?”
Haque masterfully flexes between crisp logical arguments and a deep empathy for human values. He finds apt metaphors that bring multifaceted scenarios into clear focus for experts and laymen alike. Engrossing, challenging, and important, Surveillance, Transparency, and Democracy is essential reading for both policy makers as well as the great majority of readers and citizens engaged in contemporary arguments about the role of government, public health and security, individual privacy, data collection, and surveillance.
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