The Suffolk Stour

Berry Books
3 Grace Farrant Road
Sudbury
Suffolk
CO10 0FJ

Contact Jackie: +44 7956923049

Email: kestrelbookshops@hotmail.com

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to Berry Books, Sudbury, Suffolk, United Kingdom, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

I use Royal Mail for postage and costs are based on books weighing a maximum of 1kg. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.

PLEASE NOTE, BOOK ARE POSTED ON TUESDAYS AND FRIDAYS ONLY DUE TO OTHER WORK COMMITMENTS

There are two postal choices at checkout; priority or standard.

FOR UK ORDERS: If you choose priority, your order will be sent securely via Royal Mail 1st Class signed for service. If you choose standard, your order will be sent via Royal Mail 2nd Class post.

FOR INTERNATIONAL ORDERS: If you choose priority, your order will be sent securely via a Royal Mail International tracked delivery and you will be notified of the tracking details. If you choose the standard option, your order will be sent via Royal Mail International Standard delivery which cannot be tracked and hence this is a cheaper method.

**If you would like an exact price based on the weight of your order, please contact me and I will be more than happy to calculate the cost and let you know. **

Some comments we have received:

*I have just received the book and it looks absolutely wonderful. The condition is really quite excellent, and as far as I can see it is a true first edition; it is taking pride of place in my collection. Thank you so much for all your help.

*Just looking through your 'East Anglia Region' list on Abe has been a delight, and has introduced several books and writers I did not know about before. Thank you so much.

*Thank you very much for sending the book, which has arrived today (Wednesday), perfect timing. Really nice copy of a 60+ year old book. It will be treasured here.

*The book has arrived safely, thank you, and I am very pleased with the book and the service. I wish I could give you some good feedback, as on ebay.

*The four Books I purchased from you arrived yesterday , many thanks for their swift arrival. Lovely books and very pleased with them