Service Encounter: Managing Employee/Customer Interaction in Services Businesses (Advances I Retailing Series)
Language: English
Published by Lexington Books, 1985
- First Edition
- Hardcover
- Used
Seller: D2D Books, Berkshire, United KingdomD2D Books
AbeBooks seller since September 14, 2004
Condition: Used - Very good
£ 49.90
Quantity: 1 available
Add to basketItem description from seller
Lexington Books 1985 First edition hardback. ex library book with usual label, markings and stamps. With covers and inside EXCELLENT CLEAN TIGHT READING ORDER AS NEW. Full refund if not satisfied. 24 hour dispatch. If not pictured in this listing, a scan of the actual book is available on request.
Seller Inventory # mac4026
Bibliographic details
- Title
- Service Encounter: Managing Employee/Customer Interaction in Services Businesses (Advances I Retailing Series)
- Author
- Czepiel, John A.; Solomon, Michael R.; Suprenant, Carol F. [Editor]
- Publisher
- Lexington Books
- Publication year
- 1985
- Condition
- Very Good
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0669082732
- ISBN 13
- 9780669082739
- Edition
- 1st Edition
- Seller catalogs
- business economics finance
D2D Books
Berkshire, United Kingdom
AbeBooks seller since September 14, 2004
Shipping rates from United Kingdom to U.S.A.
| Item | 10 to 14 business days | 5 to 10 business days |
|---|---|---|
| First item | £ 19.90 | £ 21.90 |
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REFERENCE/TEXT, RARE, FIRST EDITIONS, POLITICS/LAW, BUSINESS, RELIGION, SPORT/HOBBIES, TRAVEL, HISTORY, PHILOSOPHYSeller's business information
D2D Books
United Kingdom
Terms of sale
Despatched within 24 hours Full refund if not satisfied
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