SOLAR HEAT. Its Practical Applications

Customer Satisfaction guaranteed, and all items guaranteed as described.

Tavistock Books, established in 1989, maintains an open shop at 1503 Webster St, in Alameda CA
94501. We have no set hours, though we're generally found in residence Tues - Sat, 10-4 PT. Visitors
are welcome by appointment; please call 510-814-0480 for same.

All items Subject to Prior Sale. Cash with order. Visa, MasterCard, Amex, Paypal, Wire Transfer, Money Order, or personal check. Payable in US dollars against a US Bank. Credit card orders are
shipped only to the billing address of the cardholder.

CA sales tax applied on orders shipped within the state, unless valid resale
license supplied. Trade courtesy based on ability to reciprocate. Orders
shipped USPS, Insured. Shipping & insurance (w/i US): $5.00 for 1st book of
an order [Media Mail]; $1.50 for each subsequent. Oversize volumes a bit extra. Priority
Mail beginning @ $10.00. Overseas orders shipped via airpost insured @ cost unless other
arrangements made. Other shipping means (e.g., UPS or FedEx) available;
please inquire for rates. Best to call to reserve.

For our CA customers- the CA Franchise Tax Board requires us to collect CA
sales tax on all purchases shipped within the state. This appropriate amount
will be added to your transaction total when the order is processed.

All descriptions copyright Tavistock Books; unauthorized use is prohibited
and violations will be prosecuted to the full extent allowed by statute.

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to Tavistock Books, ABAA, Reno, Nevada, U.S.A., +1 510-499-5930, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

Orders usually ship within 2 business days. Shipping costs are based on books weighing 2.2 LB, or 1 KG. ** Please note ABE shipping fees are but estimates; actual fees may be higher [or lower] depending on the weight of the book shipped & shipping destination**