Progressive Librarian Issue #21, Winter 2002

Thank you for your interest in our books!

At Squirrel Away Books we strive to keep our descriptions accurate and our
shipping fast! Please feel free to contact us with any questions, comments,
offers, or custom book search inquiries. We are available to confirm any
detail of any book in our inventory, we would also be happy to send pictures
too, just ask us.

Our Policies:

***Our store policies adhere to the policies set forth by Abebooks. Our store policies are below. Please read Abebook's policies section for more details, and for any issues that arise that are not addressed below.

***Our Payment policies..

We accept many major credit cards, Paypal, U.S. checks, and U.S. cash
(please inquire with us about cash payments prior to order). Simply select your
desired payment type during the Abebook's check out process.
Please do not email or send us your credit card information directly. Abebooks securely processes credit card purchases for you when you check out on their site, and will ask you for this information when needed; or you can select a different payment option at check out.
Unless otherwise arranged with us prior to purchase, any direct payments
must be received before shipping can commence; in more rare cases, some
payment types may have to clear a financial institution first.
Please ensure that your credit card information is up to date in your
Abebooks account, as outdated card information can cause order processing to
fail. If this happens, contact Abebooks buyer help or us, for help re-placing your order.
Sending cash is at your own risk and cash should be visually obscured and
in an opaque envelope for security. We don't recommend sending substantial cash payments by mail, in any case. and this is generally not the preferred payment option, for most cases.

***For valuable books...

In some cases involving the purchase of very expensive books, a shipping

upgrade may be necessary to allow your book to be insured (this mainly
applies to overseas shipments).

***Delays or problems...

In very rare cases processing/shipping can take longer than quoted for

unexpected reasons. If there is any problem with ordering or shipment, or your
book seems late, please contact us right away.
The chance of postal/shipping company delays is higher during holiday
times, tax time, and with some overseas orders. Customs delays are fairly
rare, but can increase the time it takes to get your book. Unfortunately we
cannot control, and thus, cannot be responsible for Customs audits or government agency delays on your shipped package.

***Double check your order information...

We cannot be responsible for delivery problems/loss due to customer

error, so please double-check your form information before submitting your
order. Also double-check all address information on any returns or payments
sent to us.

***Our policies on returns and refunds...

We accept returns for any reason for 15 days after your book's estimated
delivery time. Sometimes exceptions can be made for returns after this time
by arrangement with us.
Books need to be returned to us complete and in the condition that they
arrived, including any accessories that came with them (CD's, maps, software
licenses/subscriptions, etc), must be included and not altered, activated, or used up.
All returned books should be shipped promptly after a return has been initiated so that we can process your refund ASAP.
A form of tracking should be used when shipping your return to us. This
becomes increasingly more important the more valuable the returning item is, as your
return must be received by us before a refund can be initiated. Tracking
your return confirms when your return was shipped to us, and helps prevent any postal loss or delay.
Please contact us if you are returning a book to us without first completing the Abebooks return process, or need assistance with a return. (Please see Abebook's return information and instructions).
Return shipping refunds and original shipping cost refunds will be refunded based on the circumstances and reason for return (see Abebooks policies for refund reasons).
We try to be very reasonable about book returns, we want you to be
satisfied with your purchases with us.

Our business contact information for all correspondence is:

Eric Mitchell DBA Squirrel Away Books
3925 Orange Ct.
Boulder, CO. 80304

Email: squirrelawaybooks@hotmail.com

Phone: 303-719-1772
Mobile: 720-322-3478

Thank you for your patronage!!

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to Squirrel Away Books, Loveland, Colorado, U.S.A., +1 (720)322-3478, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

Shipping rates are based on books weighing approximately 2.2 LB, or 1 KG. If your order is
very large or heavy; such as a large reference book or textbook, or a set of
books, we may contact you requesting the appropriate additional sum to cover
the extra costs.

Foreign orders will still pay for shipping as usual.

Shipping delays or problems are very uncommon here. We ship promptly for
your convenience and peace of mind.