ISBN 0 201 06733 1 Edgar H Schein's book has two parts: 1. useful ideas from social psychology for process consulting. 2. a detailed account of what Schein does as a process consultant, with real life examples.

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This book, intended for experienced consultants and managers, reaffirms the concept of process consultation as a viable model of how to work with human systems. Included are such topics as cultural rules of interaction; initiating and managing change; intervention strategy; tactics and style; and emerging issues in process consultation. Volume II is an invaluable resource for anyone involved in the management of human processes in organization.

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mail within USA: $1.00 more for each additional item. Books are sent via US
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Please include $5.00 (US) for media mail within USA, 5-14 days; $1.00 more for each additional item. Books are sent via US Postal Service unless other arrangements are requested. For INTERNATIONAL PURCHASES, PLEASE contact M & M Books at mandmbks@gmail.com at the time of your order and we will email you the exact cost quoted us by the shipping agency. NOTE: USPS NO LONGER SHIPS SURFACE MAIL TO OVERSEAS. We will ship GLOBAL PRIORITY where possible, minimum charge of $11.00, maximum weight 4 pounds. For packages over 4 pounds, we will contact you via email with exact charges. Georgia residents please add 7% sales tax. If your book order is heavy or oversized, we will contact you to let you know extra shipping is required.