A Pig Tale

As a member of Independent Online Booksellers Association, we adhere to its Code of Ethics and strive for the best outcomes for our customers. We're focused on your satisfaction and guarantee all items to be as described.

We accept returns within 30 days of sale. If an item was misdescribed, we will refund the item's price and shipping fees both ways. For other returns we will refund the item's price, only. Any returned item must be the specific item originally shipped to you, in the same condition as originally shipped, insured for the full, original value, and securely packed to ensure damage-free delivery to us. All items are subject to prior sale. ABE may charge sales or VAT that is applicable to your state, locale, or country.

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to 20 Ants Fine Books, Williamsville, New York, U.S.A., without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

Shipping by United States Postal Service is preferred for the USA and most countries. Shipping by FedEx and UPS is available. Heavier items may incur an additional shipping charge. Items valued at $100 and above are shipped with Signature Required if that service is available.

International shipping is available to most countries and the buyer is responsible for all duties, tariffs, taxes, or fees charged by the receiving country or shipping carrier. When practical, we ship USPS to international customers so that they do not incur the brokerage fees of other carriers. We state the correct type, description, and value of the item(s) for customs purposes.

20 Ants Fine Books uses a customer's order information to fulfill orders placed through the ABE platform. Such information includes, but is not limited to name, company, shipping address, and billing address. Such information is retained as a record of the transaction. Payment information is captured and retained solely by ABE and its merchant processing vendor and is subject solely to ABE's policies. 20 Ants Fine Books may use your information to communicate with you and provide you with information about books and related items that are available. You may opt out of any promotional communications by a link in the email sent to you, or by contacting us at books@20ants.com