Synopsis
Examines the new realities of project management: managing risk, maintaining quality of goods and services, outsourcing, satisfying customers, and communicating effectively with managers, customers, vendors, and staff. Sets forth the new skills today's project managers must have to be successful: people management, team building skills (especially cross-functional teams), decision making, estimation, project evaluation, and setting performance metrics.
About the Author
J. DAVIDSON FRAME is professor of management science at the School of Business and Public Management at the George Washington University in Washington, D.C. He consults to public, nonprofit, and private organizations worldwide, and conducts seminars and workshops in project management. He is the author of Managing Projects in Organizations (Jossey-Bass, 1987).
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