Synopsis:
A survivor's guide to the world of HMOs, medical bills, and health insurance walks readers through the complicated processes surrounding health care, arming patients with important knowledge about rights and procedures. Reprint.
About the Author:
When consumer advocate Pat Palmer formed Medical Billing Advocates of America in June 1997, her goal was simple: strengthen the networking possibilities of businesses established to review medical billing errors and correct insurance mistakes. After spending 11 years working to solve the growing problems with medical billing and the millions of errors that went undetected, Pat had founded Medical Recovery Service, Inc., a research company, in Salem, Virginia in 1994. Within six months, she received calls from individuals and companies in more than 30 states. These errors hit the hardest and hurt the most when people were recuperating and unable to work. Even people with insurance often pay all or part of their medical expenses out of pocket. Since medical billing research and advocacy was—and continues to be—a relatively new field, strong evidence underscored the need for an interactive network to support the growing number of individuals and businesses looking for assistance. That's why in June 1997 Medical Billing Advocates of America was born and began to offer this business opportunity as a helping hand for others around the country. Today, Pat Palmer's passion and desire to help right the wrong in "out of control" healthcare cost continues through her daughters, Candice Butcher, President and CEO and Christie Hudson, Vice President and COO of Medical Billing Advocates of America Inc. MBAA receives national publicity as a leading expert in the field of detecting medical billing errors and overcharges. Pat Palmer and her company MBAA has been featured on NBC Nightly News, ABC’s Prime Time Live, NBC’s Dateline and CNN. MBAA has done many interviews and has been quoted by national publications, including Newsweek, Modern Maturity, Self, Consumer Reports, Money Magazine, Reader’s Digest, National Enquirer, Christian Science Monitor, The Washington Post, and numerous radio shows and news segments. The press continues to seek Medical Billing Advocates of America’s advice today, as the healthcare crisis continues and grows in America.
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