Making It All Work: A Pocket Guide to Sustain Improvement And Anchor Change
Language: English
Published by Routledge, 2010
- First Edition
- Hardcover
- New

Seller: Kennys Bookshop and Art Galleries Ltd., Galway, GY, IrelandKennys Bookshop and Art Galleries Ltd.
AbeBooks seller since February 27, 2001
Condition: New
£ 216.01
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Add to basketItem description from seller
Explains how to organize and manage modifications during the solution realization phase of problem solving. This book details nine steps that can be used on their own to manage many types of system modification, although applied to solution implementation. Num Pages: 168 pages, 19 black & white tables. BIC Classification: KJD; KJM. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 229 x 152 x 11. Weight in Grams: 408. . 2010. 1st Edition. hardcover. . . . .
Seller Inventory # V9780415881029
- Title
- Making It All Work: A Pocket Guide to Sustain Improvement And Anchor Change
- Author
- Schultz, John
- Publisher
- Routledge
- Publication year
- 2010
- Condition
- New
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0415881021
- ISBN 13
- 9780415881029
- Edition
- 1st Edition
This book explains how to organize and manage modifications during the solution realization phase of problem solving so improvements become the new way of life. The nine steps detailed in the books chapters, although applied to solution implementation, can be used on their own to manage many types of system modification. These transition activities are framed in a three stage model first proposed by Kurt Lewin the father of change theory. It packages a strategy for sustaining improvements that is easy to understand and apply – unfreeze, change, and refreeze.
Fundamental organizational performance techniques are introduced during each step to assist in managing the transformation from idea to integrated solution. These practices are not new or revolutionary, but often overlooked while team members focus on statistical and analytical means The described methods have a decidedly human focus and are meant to supplement the familiar diagnostic tools associated with six-sigma and process improvement projects.
"Synopsis" may belong to another edition of this title.
About the Author
John Schultz has taught for over 20 years and was a program director administering an Advanced Technical Certificate program in Quality Management. In addition, he has 25 years experience as a consultant, technical services manager, and product development engineer. He is the author of magazine and journal articles on performance improvement and system change.
"About the title" may belong to another edition of this title.
Kennys Bookshop and Art Galleries Ltd.
Galway, GY, Ireland
AbeBooks seller since February 27, 2001
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