The Leader's Guide to Influence : How to Use Soft Skills to Get Hard Results
Language: English
Published by Pearson Education, 2010
- First Edition
- Softcover
- Used
Seller: Better World Books Ltd, Dunfermline, United KingdomBetter World Books Ltd
AbeBooks seller since October 13, 2008
Condition: Used - Good
£ 4.82
Quantity: 1 available
Add to basketItem description from seller
Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Seller Inventory # GRP70951650
- Title
- The Leader's Guide to Influence : How to Use Soft Skills to Get Hard Results
- Author
- Dent, Fiona, Brent, Mike
- Publisher
- Pearson Education
- Publication year
- 2010
- Condition
- Good
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 0273729861
- ISBN 13
- 9780273729860
- Edition
- 1st Edition.
- Item weight
- 1.543 pounds
- Dimensions
- N/A
Shortlisted for the CMI Management Book of the Year 2011, Practical Manager Category
The Leader’s Guide to Influence will show you how to step up your people skills and improve working relationships so you can get the business results you want.
Combing the hugely popular areas of influence and leadership, this book will show you how to step up your interpersonal effectiveness by learning how to work more successfully with those around you, be they people you manage, colleagues, client or business partners.
Through a combination of practical exercises, case studies and no-nonsense advice, this book shows you how to:
Increase your confidence and impact.
Communicate more effectively.
Learn different tools, techniques and approaches when working with different types of people.
Listen and question effectively.
Develop rapport and empathy.
Give better feedback.
Deal with difficult situations and cope with conflict.
"Synopsis" may belong to another edition of this title.
About the Author
Mike Brent is a Client and Programme Director at Ashridge. He specialises in leadership, team-building, influencing, coaching, cross cultural management, leading change and personal development. He has worked as a management trainer and consultant with many international companies such as GE, HP, Ericsson, France Telecom, ICI, Volvo and Bang & Olufsen and has a particular interest in working with management teams. Mike has extensive international experience, having run seminars world-wide including Japan, China, Uzbekistan, Thailand, Malaysia, Indonesia, USA, Canada and South America.
Mike has published a number of articles on influencing, coaching and leadership, and a book, Influencing - Skills and Techniques for Business Success (with Fiona Dent).
Fiona Dent is a Director of Executive Education at Ashridge. She manages programmes, client relationships and delivers management development solutions in the Leading People area. Fiona is also involved with her colleagues in setting the strategic direction of the organisation with a particular focus on human resources.
She has worked with a range of organisations and clients and teaches and consults across a broad spectrum of leadership, personal, interpersonal and relationship skills. Fiona has written five books including Influencing: Skills and Techniques for Business Success (Palgrave, 2006).
"About the title" may belong to another edition of this title.
Better World Books Ltd
Dunfermline, United Kingdom
AbeBooks seller since October 13, 2008
Shipping rates from United Kingdom to U.S.A.
| Item | 11 to 28 business days | 11 to 28 business days |
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Better World Books LTD.
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GUILDFORD, United Kingdom GU1 1UN
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