INTELLIGENT ENTERPRISE A Knowledge and Service Based Paradigm for Industry

James Brian Quinn

ISBN 10: 0029256151 / ISBN 13: 9780029256152

Published by Free Press, New York, 1992

About this Item

Very Good+ in a Very Good+ dust jacket. ; 9.3 X 6.4 X 1.4 inches; 473 pages.

Seller Inventory # 132297

Bibliographic Details

• Title: INTELLIGENT ENTERPRISE A Knowledge and Service Based Paradigm for Industry
• Publisher: Free Press, New York
• Publication Date: 1992
• Language: English
• ISBN 10: 0029256151
• ISBN 13: 9780029256152
• Binding: Hardcover
• Edition: First Edition; Fifth Printing.
• Seller catalogs:
  • misc sale
  • Discounted

About this title

Synopsis

Quinn argues that the successful firms of the 1990s will be service oriented and will use innovative techonology to increase the range and improve the range of their services. Rapid response will be objective and flexibiltiy of management style will be the means. Quinn uses examples from companies such as Apple, Honda, ServiceMaster and Merck to show how a commitment to technological innovation married to a service-oriented outlook can produce impressive business results.

About the Author

James Brian Quinn is the William and Josephine Buchanan Professor of Management at the Amos Tuck School at Dartmouth College and a three-time McKinsey Award winner for the best Harvard Business Review article.