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Benster Books 37-39 Lidget Street, Lindley, Huddersfield HD3 3JF. Proprietor: Sonia Benster, can be contacted directly on +44 7707629827 or bensterbooks@gmail.com. VAT GB185006866

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to Benster Books, Halifax, United Kingdom, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

Items packaged in bubblewrap envelope or cardboard box with protective filling. All items sent tracked

Benster Books Privacy Policy
Our contact details:
Name: Sonia Benster
Address:37-39 Lidget Street, Lindley, Huddersfield HD3 3JF
Phone Number:+44 7707629827
Email bensterbooks@gmail.com
The type of personal information we collect
We collect and process your name and contact details
How we get the personal information and why we have it
•The personal information we process is provided to us directly by you so as to fulfil your order
•We use the information that you have given us in order to fulfil your order
•We may share this information with your delivery provider
•Under the UK General Data Protection Regulation (UK GDPR), the lawful base we rely on for processing this information is: We have a contractual obligation
•We do not store your personal information
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at Benster Books, 37-39 Lidget Street, Lindley, Huddersfield HD3 3JF. Email bensterbooks@gmail.com
Phone Number:+44 7707629827
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address: Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk