Failure Modes and Effects Analysis

Please confirm the availability of your choices before sending payment. Confirm by telephone or e-mail. We accept PayPal, Visa, MC, Checks, Money Orders.

WE DO TAKE PAYPAL BUT WE ONLY SHIP TO CONFIRMED ADDRESSES.

International customers who wish to pay by Money order, must pay in US funds payable on US banks.

We guarantee all items to be as described and may be returned for any reason. Please notify us within three days of your receipt of the package and must be returned within 30 days. Please state reason for return. All returns must be shipped with confirmation.

Shipping rates are determined by weight, destination and shipping method. Insurance is highly recommended for items over $50. If not insured the buyer assumes responsibility. (On domestic orders we ship with tracking or insurance.)

Postal regulations may not allow adequate insurance on some foreign shipments and are the responsibility of the purchaser.

For California residents we will ask for additional funds on purchases over $25 for 9% sales tax.

We package and ship your books very carefully to insure they arrive in the condition described.

PLEASE EMAIL OR CALL IF YOU HAVE ANY QUESTIONS. THANK YOU! JERO BOOKS AND TEMPLET CO.

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to JERO BOOKS AND TEMPLET CO., Santa Monica, California, U.S.A., without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

PLEASE SEE OUR ABE SHIPPING RATES. Orders usually ship within 2 business days.

Shipping rates are determined by weight, destination and shipping method. Insurance is highly recommended for items over $50. If not issured the buyer assumes responsibility. On All domestic orders we ship with tracking or confirmation or insurance.
(Shipping costs are based on books weighing just under 4lbs. If your book order is heavy, oversized, or sets we may contact you to let you know additional funds are required to send the item.)

AS OF MAY 2007 INTERNATIONAL POST DOES NOT ACCEPT SURFACE MAIL.

ON INTERNATIONAL ORDERS WE SHIP AIRMAIL 1ST CLASS, PRIORITY INTERNATIONAL OR EXPRESS IF REQUESTED. PRIORITY RATES ARE FOR PRIORITY INTERNATIONAL ENVELOPES (ITEMS UNDER 4LBS AND MEASURING APPROX. 9 BY 11" INCHES.) IF IT IS OVER 4LBS OR DOES NOT FIT IN THE ENVELOPE WE WILL TRY TO FIND THE MOST ECONOMICAL SHIPPING POSSIBLE. THE ABE SHIPPING MATRIX HAS NOT ELIMINATED INTERNATIONAL STANDARD/SURFACE SHIPPING SO OUR STATED RATES ARE THE SAME FOR STANDARD OR PRIORITY AS IS THE SHIPPING TIME 5-15 DAYS.

Postal regulations may not allow adequate insurance on some foreign shipments and are the responsibility of the purchaser.

For California residents we will ask for additional funds on purchases over $100.00 for 9.% sales tax as of July 1, 2013.