Face2Face: Using Facebook, Twitter, and Other Social Media Tools to Create Great Customer Connections
Language: English
Published by Information Today, Inc., Medford, New Jersey, 2012
- First Edition
- Softcover
- Used
Seller: Inga's Original Choices, Piggott, AR, U.S.A.Inga's Original Choices
AbeBooks seller since June 16, 2000
Condition: Used - Near fine
£ 3.86
Quantity: 1 available
Add to basketItem description from seller
A stock image [photo] is an accurate representation of the listed book's cover design. Textblock pages [194 including index] clean, unmarked, binding tight and square. Covers clean, colors bright, minor edge wear, no spine creases. Just a few ex-libri markings, a very nice and clean copy, ffep missing. Media Mail, Priority & most international shipping include free tracking information. Every book listed is located in my smoke free and climate controlled shop. All are inspected by me and will have qualities and/or flaws described. Size: 8vo - over 7¾" - 9¾" tall.
Seller Inventory # 010205
- Title
- Face2Face: Using Facebook, Twitter, and Other Social Media Tools to Create Great Customer Connections
- Author
- King, David Lee
- Publisher
- Information Today, Inc., Medford, New Jersey
- Publication year
- 2012
- Condition
- Near Fine
- Book Type
- Ex-Library
- Binding
- Trade Paperback
- Language
- English
- ISBN 10
- 0910965994
- ISBN 13
- 9780910965996
- Edition
- Stated First Printing.
- Seller catalogs
- Computers & IT, How To, Science & Technology
Presenting a practical guide for any organization that aspires to create direct, deep, rewarding relationships with its patrons and prospects, social media expert David Lee King goes beyond Facebook and Twitter to demonstrate how a range of Web 2.0 tools and techniques can be used to start and sustain conversations and humanize the organization in the eyes of those it seeks to serve. Suggesting myriad ways to connect with customers using photos and video, communities and networks, and specific tools such as blogs and location services, King uses real-world examples to illustrate the dos and don’ts of using social media. The book covers topics including responding to criticism, listening to consumers, creating an approachable tone, and designing a human-centered site, as well as explaining all the critical components of any effective customer-engagement strategy.
"Synopsis" may belong to another edition of this title.
About the Author
David Lee King is the digital branch manager at the Topeka & Shawnee County Public Library and is the author of Designing the Digital Experience: How to Use Experience Design Tools and Techniques. He lives in Topeka, Kansas.
"About the title" may belong to another edition of this title.
Inga's Original Choices
Piggott, AR, U.S.A.
AbeBooks seller since June 16, 2000
Shipping rates within U.S.A.
| Item | 5 to 14 business days | 3 to 6 business days |
|---|---|---|
| First item | £ 4.49 | £ 8.99 |
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Store description
My main business is the operation of a custom frame shop and art gallery (specializing in original art and antique prints). Since writing, illustrating, the design and manufacture of books are art forms, I have included books in my gallery. Most are vintage, antique, or just previously read, and include first editions as well as signed editions. Over half of my inventory is non-fiction. I enjoy my framing business but I LOVE my book business!
Specialty
mostly German, foreign language books, or previously read, antique, vintage, out of print, Rare & Collectible, first editionsSeller's business information
Inga's Original Choices
AR, U.S.A.
Terms of sale
credit card
money order in US Dollars only
check
cash for US orders only
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Inga's Original Choices, sole proprietorship
1417 East Main Street, Piggott, Arkansas 72454, USA
email address: booxoldandnew@gmail.com
Phone & fax: 870 598 3405
Authorized representative: Inga Eubanks
Arkansas Sales and Use Tax Permit: 161332-11-001
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