Driving Fear Out of the Workplace: How to Overcome the Invisible Barriers to Quality, Productivity, and Innovation (Jossey Bass Business & Management Series)
Ryan, Kathleen D.; Oestreich, Daniel K.
Language: English
Published by Jossey-Bass, 1991
- First Edition
- Hardcover
- Used



Seller: Tattered Spine Books, Santa Fe, NM, U.S.A.Tattered Spine Books
AbeBooks seller since June 22, 2022
Condition: Used - Very good
£ 3.77
Quantity: 1 available
Add to basketItem description from seller
"When people know in their bones that they are free to tell the truth about workplace problems or come forward with risky ideas for improvement without repercussions, quality and productivity can flourish. And yet fear and mistrust are epidemic in our organizations".(excerpt) Book is in very good condition with minimal signs of shelf wear. Pages are bright and clean with no interior markings. Spine is tight with no creasing. A very good copy.
Seller Inventory # ABE-1682968852380
- Title
- Driving Fear Out of the Workplace: How to Overcome the Invisible Barriers to Quality, Productivity, and Innovation (Jossey Bass Business & Management Series)
- Author
- Ryan, Kathleen D.; Oestreich, Daniel K.
- Publisher
- Jossey-Bass
- Publication year
- 1991
- Condition
- Very Good
- Dust jacket
- Very Good
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 1555423175
- ISBN 13
- 9781555423179
- Edition
- 1st Edition
- Seller catalogs
- Business
"Synopsis" may belong to another edition of this title.
About the Author
"About the title" may belong to another edition of this title.
Tattered Spine Books
Santa Fe, NM, U.S.A.
AbeBooks seller since June 22, 2022
Shipping rates within U.S.A.
| Item | 5 to 14 business days | 3 to 6 business days |
|---|---|---|
| First item | £ 5.69 | £ 10.34 |
Payment methods
Store description
A small independent used bookstore operating out of beautiful Santa Fe New Mexico. Currently: ONLINE ONLY Here you'll find books about art and artists, biographies, general history, some politics and whatever else I find of interest. Contact me if you're looking for something specific. I'll try and find it for you. Thanks for looking!
Specialty
Mainly art, general, and historySeller's business information
Tattered Spine Books
NM, U.S.A.
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