The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market
Michael Treacy & Fred Wiersema
Language: English
Published by Addison-Wesley Publishing Company, Reading, MA, Menlo Park, CA, New York, et al., 1995
- First Edition
- Hardcover
- Used
Seller: gearbooks, The Bronx, NY, U.S.A.gearbooks
AbeBooks seller since September 27, 2007
Condition: Used - As new
£ 15.39
Quantity: 1 available
Add to basketItem description from seller
208 + xvi pp. An excellent, spotlessly clean copy and dust jacket! Clean, fresh, sharp, tight, essentially and virtually flawless copy and dust jacket with crisp pages, spotlessly clean text, and very light shelf wear.
Seller Inventory # 5vBd0055
- Title
- The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market
- Author
- Michael Treacy & Fred Wiersema
- Publisher
- Addison-Wesley Publishing Company, Reading, MA, Menlo Park, CA, New York, et al.
- Publication year
- 1995
- Condition
- Like New
- Dust jacket
- Like New
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0201406489
- ISBN 13
- 9780201406481
- Illustrator
- Jean Seal (Jacket Design); Ken Silvia Design Group (Text Design); Tony Rinaldo (Author Photo)
- Edition
- Copyright © 1995 by Michael Treacy, Fred
- Printing
- 2nd Printing: Januar
- Dimensions
- 8vo or 8° (Medium Octavo): 7¾" x 9¾" tall
"Synopsis" may belong to another edition of this title.
From the Back Cover
Why is it that Casio can sell a calculator more cheaply the Kellogg's can sell a box of cornflakes? Why can FedEx ‘absolutely, positively’ deliver your package overnight but airlines have trouble keeping track of your bags? How is it that some companies are reinventing competition in their markets – setting new standards of quality, innovation and customer service – while others are seemingly oblivious to the changing world around them?
'The Discipline of Market Leaders' presents a deceptively simple thesis: that successful companies excel at delivering one type of value to their chosen customers. The key is focus. Market leaders choose a single ‘value discipline’ – best total cost, best product, or best total solution – and literally build their organisation around it.
Through detailed case studies of some of the world's best-knowncompanies, the authors examine the implications of each discipline from an operating standpoint, offering step-by-step guidance on choosing and implementing the right one, which will enable companies to stake their claim to market leadership.
A chapter featuring European companies, including Marks&Spencer, Whitbread and British Airways, has been specially written for this paperback edition.
‘Move over Michael Porter! You'll find it hard to put down this book, and even harder not to change your company after reading it’.
PHILIP KOTLER
‘Another cracker from CSC Index... Highly recommended’.
MANAGEMENT CONSULTANCY
"About the title" may belong to another edition of this title.
gearbooks
The Bronx, NY, U.S.A.
AbeBooks seller since September 27, 2007
Shipping rates within U.S.A.
| Item | 5 to 14 business days | 3 to 6 business days |
|---|---|---|
| First item | £ 4.85 | £ 10.45 |
Payment methods
- Bank Wire Transfer
- Check
- Money Order
- Paypal
Store description
Internet Business only; at this moment.
Specialty
Academic, Scholarly and Research Books, CookbooksSeller's business information
gearbooks
NY, U.S.A.
Terms of sale
We guarantee the condition of every book as it's described on the Abebooks web
sites. If you're dissatisfied with your purchase (Incorrect Book/Not as
Described/Damaged) or if the order hasn't arrived, you're eligible for a refund
within 30 days of the estimated delivery date. If you've changed your mind about
a book that you've ordered, please use the Ask bookseller a question link to
contact us and we'll respond within 2 business days. The full legal name of our
business is Nancy Gear, d/b/a gearbooks. The address of our business is:
gearbooks, 3235 Hull Ave.; Ste. 2B, The Bronx, NY 10467, U.S.A. Our telephone
number is: 1.646.240.7649. All customer inquiries and complaints can be
addressed to the above mentioned address. Our email address is:
gearbooks@hotmail.com Our EIN (Employer Identification Number)or Tax ID is: 2725
63 598
The contact person/representative of the company is Steffen Corcoran, gearbooks,
3235 Hull Ave.; Ste. 2B, The Bronx, NY 10467, Tel. 1.718.325.4327
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to gearbooks, The Bronx, New York, U.S.A., without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.
Shipping terms
Orders usually ship within 2 business days. Shipping costs are based on books weighing 2.2 lb or 1 Kg. If your book order is heavy or over sized, we may contact you to let you know extra shipping is required. Orders received before 3:00 pm EST/EDT, Monday through Friday, will ship the same day!