Destructive Organizational Communication: Processes, Consequences, and Constructive Ways of Organizing (Routledge Communication Series)
Language: English
Published by Routledge, 2009
- First Edition
- Softcover
- Used
Seller: Textbooks_Source, Columbia, MO, U.S.A.Textbooks_Source
AbeBooks seller since November 10, 2017
Condition: Used - Good
£ 14.71
Quantity: 1 available
Add to basketItem description from seller
Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).
Seller Inventory # 000962454U
- Title
- Destructive Organizational Communication: Processes, Consequences, and Constructive Ways of Organizing (Routledge Communication Series)
- Publisher
- Routledge
- Publication year
- 2009
- Condition
- Good
- Binding
- Paperback
- Language
- English
- ISBN 10
- 0415989949
- ISBN 13
- 9780415989947
- Edition
- 1st Edition.
This volume provides an in-depth consideration of destructive communication in organizations -- including workplace bullying, racism, stress, and harassment. It brings together communication scholars from theoretical and applied perspectives to assess current understandings, explore ways to integrate theory and practice, identify areas for change, and outline a research agenda for the coming decade. Each chapter examines a specific aspect of destructive organizational communication, reviews existing theory and research about that communicative form or ideology, suggests fruitful possibilities for application, and suggests key areas for further study. As such, the book opens a dialogue among communication scholars that explores destructive communication in organizations and addresses the following key components:
- the central issues and concerns regarding destructive organizational communication,
- current scholarly contributions to both applied and theoretical understanding of these issues,
- approaches to integrate applied/experienced and theoretical/conceptual perspectives in ways that inform one another and improve organizational considerations for varied stakeholders, and
- suggestions for a future research agenda for those interested in ameliorating the destructive side of organizational communication.
Overall, the collection provides a basic understanding of the different types of destructive communication in organizations, the processes through which these interactions occur, the consequences to individuals and organizations, and the potential for organizing in more constructive, civil ways. This volume will be an excellent resource for scholars and researcher studying organizational communication, and graduate and advanced undergraduate students in organizational communication. It will also resonate with managers dealing with hostile workplaces, and organizational members trying to understand their current experiences. The book will serve as an excellent textbook for advanced undergraduate and graduate courses in organizational communication.
"Synopsis" may belong to another edition of this title.
About the Author
Pamela Lutgen-Sandvik, Ph.D. (Arizona State University) is an Assistant Professor in the Department of Communication and Journalism at the University of New Mexico. Her research centers on workplace bullying, employee emotional abuse, and positive organizational communication. Prior to academia, she worked as an administrator in substance abuse treatment and women’s advocacy.
Beverly Davenport Sypher, Ph.D. (University of Michigan) is the Susan Bulkeley Butler Chair for Leadership Excellence and associate provost at Purdue University where she is a professor in the Department of Communication. Her research focuses on civil discourse in the workplace and outcomes associated with employees’ communication abilities and choices.
"About the title" may belong to another edition of this title.
Textbooks_Source
Columbia, MO, U.S.A.
AbeBooks seller since November 10, 2017
Shipping rates within U.S.A.
| Item | 5 to 14 business days | 3 to 6 business days |
|---|---|---|
| First item | £ 3.01 | £ 5.28 |
Payment methods
Store description
Textbooks_Source is committed to selling new and used books for less money. We offer fast shipping & handling and dedicated customer service support to ensure that you have a great experience as our customer. Thank you for shopping with us!
Specialty
Textbooks and TradeSeller's business information
TXTB.com, LLC
2711 W. Ash St.
Columbia, MO U.S.A. 65203
Terms of sale
We are committed to selling new and used books for less money. We offer fast shipping & handling and dedicated customer service support to ensure that you have a great experience as our customer. Thank you for shopping with us!
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to Textbooks_Source, Columbia, Missouri, U.S.A., without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.