Customs of the Trade for the Manufacture of Books [Second and Third Edition]

Proprietor Stephen Besley.
email: info@besleysbooks.com
01502 715762
Besleys Books
4 Blyburgate
Beccles
Suffolk
NR34 9TA
United Kingdom

Besleys Books has been trading in Beccles since 1986. There are four rooms of books to browse, where you will find books at all price levels. There is always a good stock of general antiquarian books, gardening and natural history, illustrated books, art and the allied arts, but most other subjects are covered. Our shop opening hours are Monday to Saturday from 9.30 am to 5pm, closed on Sunday. Visa and Mastercard accepted. We regularly exhibit at book-fairs. We provide a booksearch service and valuations for insurance and probate. We continually need to buy books, both important items and more general stock for shop and catalogues.

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to Besleys Books PBFA, 3 Heywood Avenue, IP22 4DN, Diss, United Kingdom, +44 01502 715762, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

We send books daily, safely packaged in sturdy boxes. Most books are sent using Royal Mail tracked services. Shipping costs are calculated according to an average book and including packing materials. Many heavier books and sets, sent internationally, will require additional postage. If you have any special shipping requests please contact us and will try to help.

Please be aware that VAT may be payable locally in some overseas countries for books sent from the UK.