Critical Connection, The MSS Story
Published by Motorola University Press, Rolling Meadows, Illinois, 1992
- First Edition
- Hardcover
- Used
Seller: About Books, Henderson, NV, U.S.A.About Books
AbeBooks seller since February 5, 2021
Condition: Used
£ 27.01
Quantity: 1 available
Add to basketItem description from seller
Rolling Meadows, Illinois: Motorola University Press, 1992. Appears never read. Near Fine condition in a bright and shiny Very Good dust jacket. Square and tight. Sharp corners. We have only this one copy, but it is available now and ready to ship today from Henderson, Nevada. NO owner's name or bookplate. NOT a library discard. NOT a remainder. Pages are fresh, crisp, clean and unmarked. NO underlining. NO highlighting. NO margin notes. Illustrated with photos throughout, some in full color. Bound in the original gilt decorated light blue boards. Complete with dust jacket. From an AI overview."Critical Connection: The Motorola Service Station Story (1992) by Kathi Ann Brown is a historical business book detailing the relationship between Motorola and its independent field partners, known as Motorola Service Stations (MSS). It documents the entrepreneurs who installed and maintained two-way radio networks across the United States. Historical Context. When Paul Galvin established Motorola, he recognized a critical problem: his two-way radios and mobile systems were only as reliable as their installation and local service. Since he could not build service hubs nationwide, he created a network of independent partners. The MSS Network The MSS network was formed by local radio shops and independent business owners who contracted with Motorola. The book highlights several unique aspects of this business relationship: The Handshake Agreement: The relationship was primarily built on trust and a simple partnership document rather than complex legal contracts. Field Entrepreneurship: These local business owners operated as independent entrepreneurs rather than typical corporate employees. Hazardous Work: The book includes stories of MSS technicians undertaking dangerous work, like building and repairing large transmission towers. Key Takeaways. Customer Obsession: The book highlights how local servicing was the backbone of Motorola’s overall success. Resilience: The stories range from humorous day-to-day encounters to heroic efforts during emergencies where communications were vital." From Google: "[The book] chronicles the history of the relationship between Motorola and its service stations (MSS). The 250-page textbook focuses on business, economics, and management, offering insights into the company's history and the two-way radio industry through interviews with dealers.". First Edition (so stated). Hardcover. Very Fine condition/Very Good dust jacket. Illus. by NOT a library discard. 253pp. Great Packaging, Fast Shipping.…
Seller Inventory # 032296
Bibliographic details
- Title
- Critical Connection, The MSS Story
- Author
- Brown, Kathi Ann
- Publisher
- Motorola University Press, Rolling Meadows, Illinois
- Publication year
- 1992
- Condition
- Very Fine condition
- Dust jacket
- Very Good dust jacket
- Binding
- Hardcover
- Illustrator
- NOT a library discard
- Edition
- First Edition (so stated).
- Seller catalogs
- Business History, True Crime / Law Enforcement
About Books
Henderson, NV, U.S.A.
AbeBooks seller since February 5, 2021
Shipping rates within U.S.A.
| Item | 5 to 9 business days | 3 to 6 business days |
|---|---|---|
| First item | £ 5.21 | £ 13.88 |
Payment methods
Store description
About Books [Genny and Michael Winne, proprietors, formerly of Parsippany, New Jersey) has been selling rare and out of print books since 1985. Besides book fairs and mail order catalogue, long-time collectors and dealers will remember our lengthy For Sale ads in the Antiquarian Bookman and similar magazines. Our inventory of more than 40,000 volumes is especially strong in the specialities listed, but contains fine books in a variety of other fields as well. Because most of our books are stored in protective boxes, rather than on shelves, they cannot be viewed as a whole. If you want to examine specific titles, please provide 24 hours notice and we will make them available for your inspection. Phone calls to (702) 750-2722 are welcome, but please only between the hours of 8am and 10pm, west coast time. Our phone is a landline that cannot receive texts.…
Specialty
Rare and out of print books in a variety of fieldsSeller's business information
About Books
NV, U.S.A.
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