Conflict Survival Kit : Tools for Resolving Conflict at Work. This item is unavailable.
Goodwin, Cliff B., Griffith, Daniel B.
Language: English
Published by Pearson Education, Limited, 2006
- First Edition
- Softcover
- Used
Seller: Better World Books Ltd, Dunfermline, United KingdomBetter World Books Ltd
AbeBooks seller since October 13, 2008
Condition: Used - Good
£ 9.14
Item description from seller
Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Seller Inventory # 9915916-20
- Title
- Conflict Survival Kit : Tools for Resolving Conflict at Work
- Author
- Goodwin, Cliff B., Griffith, Daniel B.
- Publisher
- Pearson Education, Limited
- Publication year
- 2006
- Condition
- Good
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 0131183036
- ISBN 13
- 9780131183032
- Edition
- 1st Edition.
- Item weight
- 1.199 pounds
- Dimensions
- N/A
Offering essential tools and strategies for conflict management,The Conflict Survival Kit: Tools for Resolving Conflict at Work is designed for those who need instant skill building and practical methods for handling organizational and personal conflicts. It provides a firm grounding in basic interpersonal communication and management skills–such as rapport building, empathetic listening, behavior modeling, reframing, problem solving and decision making–and contains unique chapters on practice and application. Tools for the Conflict Survival Kit provide strategies that can be used immediately in workplace situations. Case studies and role plays give students practice communicating, negotiating, and problem-solving and an opportunity to refine and develop this important craft.
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