The Complete Gilbert and Sullivan Opera Guide

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Owner Name: John T. Cannon dba Aladdin Books
Address: P.O. Box 152, Fullerton, CA 92836
Phone: 714: 738-6115
e-mail: aladdinbooks@earthlink.net

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to Aladdin Books, Fullerton, California, U.S.A., without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

SALES TAX: The AbeBooks checkout system cannot detect when California sales tax must be added to your purchase price. As a bona fide California reseller, if we are shipping to a point within the state of California, we are required to collect state sales tax. After confirming availability, we will instruct AbeBooks to request your approval of the sales tax necessary based on the selling price of your purchase. SHIPPING CHARGES: Please note that about 13.5% of the shipping and handling charge is retained by AbeBooks as a fee levied against the bookseller and not passed along for purchasing postage and packaging supplies. That is much of the reason why the shipping charge is significantly higher than actual postage costs. This is especially true for international shipping where international postal costs are high to begin with. Occasionally (such as when ordering a set of books, it will be necessary for us to ask domestic buyers for some additional shipping funds. In this case, after confirming your book(s) is available, we will ask AbeBooks to request appropriate additional shipping charges. In practice, this is a rare occurrence on domestic orders. See below for international shipping. PACKING: All books will be carefully packed to insure safe arrival. We use either quality shipping boxes or other shipping containers augmented by bubble, paper cushioning, or cardboard chipboard to insure safe delivery in the same condition as book was sent. INTERNATIONAL ORDERS: Our default shipping cost is for shipping in a flat rate global priority envelope, small box, or flat rate bag. If your book is too large or too expensive to ship in these containers we will be asking AbeBooks to request adequate additional funds so we can ship your book safely and securely. All international shipments will be listed as books-merchandise on customs forms with value as actual invoice cost. No exceptions. If you have any concerns, please contact us via e mail prior to placing an order for an accurate shipping quotation.