The Bread of Truth

We aim to offer a friendly and professional service and make your purchase as pleasant an experience as possible. We are more than happy to take the time to speak to you or email about any aspects of a book you are interested in. Further photographs of any book can be supplied on request.

Please be aware of your cancellation rights as detailed elsewhere on this site and also our no-quibble returns guarantee.

We also buy good quality books in certain categories and are happy to talk to you about this in any way convenient.

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to Really Good Books, Stockport, United Kingdom, +44 07474-459935, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

We hope you find the online purchasing process smooth. If you would like to pay in another way - e.g. by bank transfer or paying by card over the telephone - please get in touch by phone or email.

Free standard shipping within the UK for all orders. PLEASE CONTACT US FOR INTERNATIONAL (EX-UK) SHIPPING RATES

In the UK, we normally use Royal Mail.

We deliberately recycle packaging. Your books will be given much care and attention before dispatch and will be sent in pre-used materials.

As a matter of course, all our books are cleaned sensitively, researched, catalogued, photographed and thus treated with the respect a vintage artefact deserves. We then re-cover most of our books in new, industry standard protective wrappers. These are inert, acid-free, and will not harm the book or dust jacket. We don't do this only if there is already a clean and serviceable wrapper on the book, or if to remove a previous covering would cause damage.

Privacy Policy

Really Good Books is committed to protecting the privacy of our customers. This Privacy Policy describes how your personal information is collected, used, and shared.

How We Use Your Personal Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Sharing Your Personal Information

We share your Personal Information with third parties only when necessary to process your Personal Information.

If necessary, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Consent

When you provide us with Personal Information via a transaction, such as placing an order or submitting a product inquiry, we infer that you consent to the collection and use of the Personal Information for that specific purpose only.

Your Rights

If you are a European resident, you have the right to access Personal Information we store about you and to ask that your Personal Information be corrected, updated, or deleted. If you would like to exercise this right, please contact us via the contact information below.

Additionally, if you are a European resident, please note that we are processing your information in order to fulfill contracts we might have with you, or otherwise to pursue our legitimate business interests listed above. Also note that your information will be transferred outside of Europe, including to the United States.

Data Retention

When you place an order, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email through the Contact Seller on this site.