Becoming the Change: Leadership Behavior Strategies for Continuous Improvement in Healthcare
Language: English
Published by McGraw Hill, New York, 2021
- First Edition
- Hardcover
- Used



Seller: Sekkes Consultants, North Dighton, MA, U.S.A.Sekkes Consultants
AbeBooks seller since August 2, 2010
Condition: Used - As new
£ 30.33
Quantity: 1 available
Add to basketItem description from seller
Two renowned experts in healthcare transformation show how leaders use behavior-driven strategies to ensure quality care and create lasting change. It uses behavioral research, case studies, and personal insights to guide leaders in becoming more compassionate, principled, and engaged to support staff and achieve better patient outcomes, moving beyond traditional management to a more personal, "inside-out" transformation. First printing, like new, inscribed by John and Kim. 6½" - 9¼".
Seller Inventory # 278368
- Title
- Becoming the Change: Leadership Behavior Strategies for Continuous Improvement in Healthcare
- Author
- Toussaint, John; Barnas, Kim
- Publisher
- McGraw Hill, New York
- Publication year
- 2021
- Condition
- As new
- Dust jacket
- As new
- Signed
- Inscribed by author(s)
- Book Type
- book
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 1260461688
- ISBN 13
- 9781260461688
- Edition
- First edition.
- Printing
- First printing
- Dimensions
- 6½" - 9¼"
Two renowned experts in healthcare transformation show how leaders are implementing behavior-driven strategies to ensure quality care and create lasting change.
Healthcare is in the midst of a massive disruption. With financial structures in tatters and the future uncertain, this is the moment to begin the revolution. But first, leaders need to learn how to support staff at all levels as they make transformational improvements in care. This book demonstrates that real change is very personal and has to start at the top―whether you’re an executive, governing board member, manager, or physician.
A powerful new approach to healthcare leadership, this book showcases executives in health systems around the world as they:
- Practice behavior-based solutions to organizational problems
- Learn how to support continuous improvement
- Be more present in their leadership role
- Learn how to reflect and assess themselves as leaders
- Achieve better results for patients
This is more than a leadership guide to revolutionizing healthcare. This is about being a force for change that makes life better for patients, caregivers, and all stakeholders. If you want to take the lead in making change happen, start with Becoming the Change.
"Synopsis" may belong to another edition of this title.
About the Author
John Toussaint, MD, is the founder and former CEO of Catalysis, the first mission-driven, non-profit organization to develop educational programs to help improve the healthcare industry. He is the former CEO of ThedaCare, Wisconsin's largest healthcare provider, and the author of the bestselling On the Mend.
Kim Barnas is a recognized authority in creating fully integrated leadership in hospitals around the world. She is the current CEO of Catalysis, a former hospital president, and the author of Beyond Heroes: A Lean Management System for Healthcare, winner of the Shingo Prize in 2014.
"About the title" may belong to another edition of this title.
Sekkes Consultants
North Dighton, MA, U.S.A.
AbeBooks seller since August 2, 2010
Shipping rates within U.S.A.
| Item | 5 to 20 business days | 2 to 4 business days |
|---|---|---|
| First item | £ 0.00 | £ 7.26 |
Payment methods
- Bank Wire Transfer
- Check
- Money Order
Store description
Sekkes Consultants - ¿Forever Books¿ Internet based, book R&D business, established in 2006. The company¿s mission statement is to discover and make available to the marketplace great works of art with great potential to grow as an investment. We use computer modeling that incorporates factors such as Illustrator rating, condition, intrinsic importance of the work, scarcity, provenance etc. to rate current and future discoveries. We specialize in a limited supply of extraordinary works of art and literature, by classical and contemporary artists and writers that is signed, inscribed or categorized as an association copy.…
Specialty
Signed and association copies, Modern first editions, Art & PhotographySeller's business information
Sekkes Consultants
MA, U.S.A.
Terms of sale
We guarantee the condition of every book as it¿s described on the Abebooks web sites. If you¿re dissatisfied with your purchase (Incorrect Book/Not as Described/Damaged) or if the order hasn¿t arrived, you¿re eligible for a refund within 30 days of the estimated delivery date. If you¿ve changed your mind about a book that you¿ve ordered, please use the Ask bookseller a question link to contact us and we¿ll respond within 2 business days.
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to Sekkes Consultants, North Dighton, Massachusetts, U.S.A., +1 (781)856-2649, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.
Shipping terms
Orders usually ship within 1 business days. Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.