Automotive Service Management: Principles into Practice
Language: English
Published by Pearson/Prentice Hall, Colombus, Ohio, 2008
- First Edition
- Hardcover
- Used
Seller: Turn the Page, Albany, NY, U.S.A.Turn the Page
AbeBooks seller since May 15, 2025
Condition: Used - Very good
£ 21.57
Quantity: 1 available
Add to basketItem description from seller
Automotive Service Management: Principles into Practice by Andrew A. Rezin. Published by Pearson Prentice Hall, 2009 — First Edition / First Printing with full number line. Book Condition / Dust Jacket Condition: Book: Very Good; (pictorial hardcover). Glossy pictorial boards clean and well preserved. Binding tight and square. Light handling wear including faint surface rubbing and minimal bumping at spine ends. Corners remain sharp. The corner of this book must have gotten damp as a faint flood mark is visible on the endpapers and the lower corners of the text black have a faint ripple. There is also a very minimal amount of pink highlighting mostly in the first few chapters. Dust Jacket: None Issued. Issued as a durable pictorial hardcover without a dust jacket. (see photos) Automotive Service Management: Principles into Practice provides a comprehensive overview of running and managing an automotive service operation. Covering topics such as shop workflow, customer relations, financial management, and technician productivity, the book is widely used in vocational and technical education programs. …
Seller Inventory # 002059
- Title
- Automotive Service Management: Principles into Practice
- Author
- Rezin, Andrew A.
- Publisher
- Pearson/Prentice Hall, Colombus, Ohio
- Publication year
- 2008
- Condition
- Very Good
- Dust jacket
- No Jacket
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0131998633
- ISBN 13
- 9780131998636
- Edition
- 1st Edition
- Printing
- 1st Printing
- Item weight
- 1,136 grams
- Dimensions
- 4to - over 9¾ - 12" tall
For courses in Automotive Service Management.
Unique in approach, this book provides a broad range of coverage―going from foundational principles for beginners to case studies and practical tips for veterans. It addresses 30 different topics that are essential skills for today’s service managers―including customer relations, legal issues, safety, marketing and merchandising. Written in a conversational tone, each topic combines a base of the underlying management theory with real-world examples and case studies to engage the learner in applying these principles. Chapters include brief quizzes, key terms and chapter objectives designed to help readers learn the skills required to effectively supervise in the automotive service industry.
"Synopsis" may belong to another edition of this title.
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