The Animals' Conference - a Story for Children, and Other Understanding People

Peter Foster Books
Peter Foster & Thais Leandrini Brand
The Frome Bookshop
18 King Street
Frome - Somerset
BA11 1BH
United Kingdom

+44 (0) 7759222916
peterfosterbooks@gmail.com

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to Peter Foster Books - PBFA, Frome, Somerset, United Kingdom, +44 7759222916, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

• All the books are professionally packed with bubble wrap & a book box and are fully insured. Whilst making every effort to reduce the amount of packaging we use we want to make sure the books are securely packed so we kindly ask our customers to either reuse or recycle our packaging.
• Orders will usually be dispatched within 1 working day.
• International orders: Our international postage is calculated based on an average 1Kg package. For orders where additional shipping payment is required the customer will be contacted before we process the sale.
• We post all international orders via Airmail which normally takes 5-10 working days, but sometimes it may take a bit longer, as this service relies on postal services around the world. If the postal service are unable to deliver your parcel they will return it to your local sorting office. Please check the regulations in your country for how long a parcel is held, and for collection or rearranging delivery.
• We are required to quote a price for Standard International Postage. For this service we will use Royal Mail International Economy - Please note that, according to their website information: "This service is ideal for sending heavier items when economy is more important than speed. We aim to deliver within two weeks to Western Europe, four weeks to Eastern Europe, and eight weeks outside Europe".
• If you need a book urgently, please call or e-mail and we will be happy to arrange an express delivery.