12 x Amsterdam

All books are fully described, including defects.
Prices are in euros and include VAT.
Books remain the property of Amstelbooks until full payment of the bill has taken place.

Each purchase can be returned to Seller within 30 days of receipt without giving any reason (prior notification by email will be appreciated).
A refund of the purchase price (not including shipping costs) follows.

If you return the book due to an incomplete description the purchase price including shipping will be refunded.
Returns must reach seller in the same state in which they were sent to the buyer.
The risk of returns is expressly for the sender.

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to Amstelbooks, Vernoux en Vivarais, Utrecht, Netherlands, +31 630909904, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.

Great care is taken in identifying physical deformities before shipment. Our packaging is carefully carried out to withstand the adverse condition during transit, ensuring safe delivery.

The sending of the ordered books is for the risk of Amstelbooks. Amstelbooks reserves the right to insure the goods.
The costs for shipping and insurance are passed on to the buyer at cost prices..

Amstelbooks respects the privacy of all users and will keep your personal information confidential. We use your information to handle orders as quickly and efficiently as possible. For other purposes, we will use this information only with your permission. Your personal information will not be sold to third parties and will only be available for the people involved in the execution of your order.

Amstelbooks uses the collected data to guarantee the following services:
If you place an order, we need your name, e-mail address, delivery address and payment information to execute your order and to keep you informed.
In order to make shopping at Amstelbooks as pleasant as possible, we will use your personal information, with your consent, to personalize the website and to be able to recommend titles that you might find interesting.
With your permission, we use your information to inform you about the development of the site and any special offers and actions. If you do not appreciate such information, please let us know by e-mail to info@amstelbooks.
If you create an account on Amstelbooks we keep your data on a secure server. In your account we store information such as your name and address, telephone number, e-mail address, delivery and payment information, so you will not have to fill in this information every time you place a new order.
Information about the use of our site and the feedback we receive from our visitors will help us to develop and improve our website
If you decide to write a review, you can choose to fill in your name or other personal details. We look forward to receive opinions of our customers, but we reserve the right not to publish contributions not complying with our site conditions

Amstelbooks does not sell your details

Amstelbooks your personal information to third parties and will only be available for the people involved in the execution of your order. Our employees and our business partners have been obliged to protect the confidentiality of your information to respect.