'This book demonstrates that long-term win-win collaboration approaches work. Principals and contractors don't have to end up in conflict or litigation. I would recommend these ideas be adopted by companies eager to improve productivity.' - John Mulcahy, Chairman, Mirvac 'In an industry dominated by conflict and unproductive activity, this book offers a refreshing and practical way for all parties in the building industry to achieve more from their capital and labour inputs. Stephen Hanman and Ian George have shown through application that by introducing trust, respect and meaningful communication into relationships, results improve for all stakeholders. Moreover, the investment required to do the first job carries over to future work, resulting in improved performance with each project. I applaud the efforts of the authors in both creating the environment for their clients to 'do better' in their construction businesses and for sharing their work with the wider business and labour communities. One wonders what benefits could flow to other industries should the broader principles so successfully adopted in this book be applied more widely.' - Terry Henderson, company director and businessman 'This book provides wonderful insights into the way in which economic and social relationships associated with building and construction can be transformed. The participants involved in CGA Bryson projects have experienced considerable benefits in their working and personal lives. There is also evidence of significant economic benefits for all within the project supply chains. In the context of the broader building and construction industry, this account contains lessons which offer solutions for some of the seemingly intractable problems of conflict, waste, poor quality work and alienation that bedevil this industry. We have a lot to learn from these two professionals who are writing about their direct experience in transforming a construction enterprise.' - Professor Tony Dalton, RMIT Australian Housing and Urban Research Institute Research Centre, School of Global, Urban and Social Studies, RMIT University 'In our own research, we have documented in financial terms the benefits of cross-functional, cross-firm collaboration. However, for many executives, building a culture that supports collaboration is not easy. Ian and Stephen not only report on the benefits of collaboration in an industry where such behaviour has not been the norm, but they provide guidelines for building organisations with a culture of collaboration.' - Dr Douglas M Lambert, Fisher College of Business, The Ohio State University, founder of the Supply Chain Management Institute

"About this title" may belong to another edition of this title.

Store Description

An on-line bookseller with quality second hand titles. This is a "not for profit" enterprise managed by volunteers and all monies taken are used to benefit the local community. Catalogue entries and sales are handled by an experienced bookseller with over 10 years experience.

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Seller's business information

Rotary Club of Albert Park
P O Box 151, Albert Park, VIC, 3206, Australia

Sale & Shipping Terms

Terms of Sale

Rotary Club of Albert Park PO Box 151, Albert Park, Victoria, 3206, Australia rcapbooks@gmail.com.au +610403802127 Ken Hall-Rotary Club of Albert Park We guarantee the condition of every book as it's described on the Abebooks web sites. If you're dissatisfied with your purchase (Incorrect Book/Not as Described/Damaged) or if the order hasn't arrived, you're eligible for a refund within 30 days of the estimated delivery date. If you've changed your mind about a book that you've ordered, please us...

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Right of cancellation

If you are a consumer you can cancel the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

INFORMATION REGARDING THE RIGHT OF CANCELLATION

Statutory Right to cancel

You have the right to cancel this contract within 14 days without giving any reason.

The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the the last good or the last lot or piece.

To exercise the right to cancel, you must inform us, Rotary Club of Albert Park, PO Box 151, 3206, Albert Park, VIC, Australia, +61 3-96991858, rcapbooks@gmail.com, of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, e-mail). You may use the attached model cancellation form, but it is not obligatory. You can also electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". If you use this option, we will communicate to you an acknowledgement of receipt of such a cancellation on a durable medium (e.g. by e-mail) without delay.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel with contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us or Rotary Club of Albert Park, PO Box 151, 3206, Albert Park, VICTO, Australia, +61 3-96991858, without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of cancellation

The right of cancellation does not apply to:

the delivery of newspapers, journals or magazines with the exception of subscription contracts; and
the supply of digital content (including ebooks) which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not cancel it once delivery had started.

Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)

To: (Rotary Club of Albert Park, PO Box 151, 3206, Albert Park, VIC, Australia, +61 3-96991858)

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following goods (*)/for the provision of the following service (*),

Ordered on (*)/received on (*)

Name of consumer(s)

Address of consumer(s)

Signature of consumer(s) (only if this form is notified on paper)

Date

* Delete as appropriate.

Shipping Terms

FOR OVERSEAS ORDERS.
STANDARD RATE means Surface Mail - for the U.K./Ireland/ Europe/America/Canada and South America this may take 9 - 12 weeks.
Please tell us if you need the book quickly - we will do our best to send it Air Mail.
PRIORITY RATE - we will send the item AIR MAIL.
All export orders under 500 g will be sent Air Mail - we will reduce postage when order is received.

Shipping rates from Australia to U.S.A.

Shipping rates from Australia to U.S.A.
Order quantity	10 to 21 business days	8 to 14 business days
First item	� 25.96	� 31.15

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.