El cliente ha muerto. viva el cliente El secreto de la venta de servicios del siglo XXI

Almacen de los Libros Olvidados
Titular Jesús María Mazas Martín
C/ Berriotxoa, 3
48901 Barakaldo (VIzcaya, España)
Tel: +34944373142
Whatsapp: +34665732541
pedidos@librosolvidados.com

Las Condiciones generales son válidas para el territorio nacional (Península) salvo volúmenes excesivos. Islas Baleares Canarias Ceuta y Melilla pueden presentar incrementos en los gastos de envío.

Los pedidos internacionales tienen condiciones especiales dependiendo del peso.

La ausencia de alguna de las obras solicitadas no anula el resto del pedido.

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to Almacen de los Libros Olvidados, Berriotxoa,3, 48901, Barakaldo, ES_BI, ESP, ESP 944373142, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

Teléfono de contacto: (+34) 944373142 // Whatsapp: (+34) 665732541
Email: pedidos@librosolvidados.com

El pago contrareembolso incrementa los gastos de envío en 3€.

** España (Peninsula)**: Correo Certificado con entrega en domicilio 72 horas
-Contrareembolso : Correo certificado entrega en domicilio 72 horas- 8 Euros
-Previo ingreso bancario o mediante tarjeta: 5 Euros
Imprescindible indicar nº de teléfono

Islas Baleares - 10 Euros

ISLAS CANARIAS
(Sólo previamente pagado, imprescindible NIF. NO SE ENVIA POR MENSAJERIA)
Correos (sólo recogida en oficina) 12 Euros hasta 2 Kg.

RESTO DE PAISES
Consultar, en función de peso y destino.

La ausencia de alguna de las obras solicitadas no anula el resto del pedido.

Orders usually ship within 2 business days. Shipping costs are based on
books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we
may contact you to let you know extra shipping is required.

Envíos con el Servicio Nacional de Correos según tarifa y peso.