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Published by Chandos Publishing 2016-02-15, 2016
ISBN 10: 0128021055 ISBN 13: 9780128021057
Language: English
Seller: Chiron Media, Wallingford, United Kingdom
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Published by Elsevier Science Publishing Co Inc, 2016
ISBN 10: 0128021055 ISBN 13: 9780128021057
Language: English
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Seller: Revaluation Books, Exeter, United Kingdom
Paperback. Condition: Brand New. 336 pages. 9.00x6.00x1.00 inches. In Stock.
Published by Chandos Publishing 2016-02-15, 2016
ISBN 10: 0128021055 ISBN 13: 9780128021057
Language: English
Seller: Chiron Media, Wallingford, United Kingdom
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Seller: GreatBookPricesUK, Woodford Green, United Kingdom
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Published by Elsevier Science & Technology, Chandos Publishing, 2016
ISBN 10: 0128021055 ISBN 13: 9780128021057
Language: English
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Add to basketTaschenbuch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Quality and the Academic Library: Reviewing, Assessing and Enhancing Service Provision provides an in-depth review and analysis of quality management and service quality in academic libraries. All aspects of quality are considered in the book, including quality assessment, quality review, and quality enhancement. An overview of quality management and service quality concepts, principles, and methods leads to a detailed consideration of how they have been applied in universities and their libraries. A case study approach is used with different perspectives provided from the different stakeholders involved in the quality processes. All contributors adopt a critical reflection approach, reflecting on the implications, impact, and significance of the activities undertaken and the conclusions that can be drawn for future developments. The book concludes with an overall reflection on quality management and service quality in academic libraries with a final analysis of priorities for the future.
Published by Elsevier Science Publishing Co Inc, 2016
ISBN 10: 0128021055 ISBN 13: 9780128021057
Language: English
Seller: THE SAINT BOOKSTORE, Southport, United Kingdom
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Add to basketPaperback / softback. Condition: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days 574.