Published by Trafford Publishing (edition ), 2014
ISBN 10: 149071958X ISBN 13: 9781490719580
Language: English
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Add to basketPaperback. Condition: Good. Ship within 24hrs. Satisfaction 100% guaranteed. APO/FPO addresses supported.
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Add to basketPaperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 2.4.
Published by Trafford Publishing 2014-05, 2014
ISBN 10: 149071958X ISBN 13: 9781490719580
Language: English
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Published by Trafford Publishing 5/9/2014, 2014
ISBN 10: 149071958X ISBN 13: 9781490719580
Language: English
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Add to basketPaperback or Softback. Condition: New. Implementing Itsm: From Silos to Services: Transforming the It Organization to an It Service Management Valued Partner 2.25. Book.
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Add to basketPaperback / softback. Condition: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days 1052.
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Add to basketTaschenbuch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - The traditional IT operating model of delivering IT to the business in the form of bundled capabilities and assets is now wearing thin in an age of cloud computing, on-demand services, virtualization, mobile devices, outsourcing and rapidly changing business delivery strategies. The role of IT is rapidly changing from a primary focus on engineering to a primary focus on service integration. How might an IT organization effect this transformation Finally, there is a book that shows you how! This is not a theoretical treatise but a practical guide that shows you the activities and steps to show results quickly. Learn how to define and build a comprehensive IT service management solution that incorporates process, technology, organization, and governance activities. Discover practical tips and step-by-step approaches for defining your IT Service Management Vision, building your processes, developing a communications strategy, analyzing stakeholders, identifying technology requirements, and building your transformation program. Organizations that have already undertaken a transformation to IT service management are finding game-changing results positively received by both business executives and customers of their IT services. Using this book, start your transformation today!