Language: English
Published by LAP LAMBERT Academic Publishing, 2011
ISBN 10: 384547646X ISBN 13: 9783845476469
Seller: Books Puddle, New York, NY, U.S.A.
Condition: New.
Language: English
Published by LAP LAMBERT Academic Publishing, 2011
ISBN 10: 384547646X ISBN 13: 9783845476469
Seller: Majestic Books, Hounslow, United Kingdom
Condition: New. Print on Demand.
Language: English
Published by LAP LAMBERT Academic Publishing, 2011
ISBN 10: 384547646X ISBN 13: 9783845476469
Seller: Revaluation Books, Exeter, United Kingdom
Paperback. Condition: Brand New. 88 pages. 8.66x5.91x0.20 inches. This item is printed on demand.
Language: English
Published by LAP LAMBERT Academic Publishing, 2011
ISBN 10: 384547646X ISBN 13: 9783845476469
Seller: Biblios, Frankfurt am main, HESSE, Germany
Condition: New. PRINT ON DEMAND.
Language: English
Published by LAP LAMBERT Academic Publishing, 2011
ISBN 10: 384547646X ISBN 13: 9783845476469
Seller: AHA-BUCH GmbH, Einbeck, Germany
Taschenbuch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Information Technology Infrastructure Library (ITIL) best practices enhance service level, and decrease operational costs without lowering proficient and agile employees or increasing investment. Of course, ITIL does not provide a step by step practice list to create an IT organization, but provides a framework and list from IT operational processes which has been acquired through myriads of human experiences during years. By using ITIL, organizations can establish a set of practices and processes to increase IT services delivery and support. The purpose of this thesis is to reveal how ITIL should be implemented in an organization in an efficient and effective way to achieve the goal of reducing wastage, cutting costs and increasing customers satisfaction. There are many books dealing with the ITIL. But these publications do not prescribe how to adopt, adapt or implement the guidelines as part of a service management strategy; it would seem useful to explore implementation strategies which are employed by organizations when they are using ITIL best practices .