Customer Service Impossible Problems by Ragab Abdelfattah (10 results)

Taschenbuch. Condition: Neu. Druck auf Anfrage Neuware - Printed after ordering - Mercer Solutions has handled impossible problems before. This time, they arrive as twelve refrigerators, five hundred keys with no doors, money nobody wants, and a red box that may not be the problem.A meeting room nobody has ever entered raises questions about eleven years of rent. A forgotten house needs to be returned. An inheritance contains hundreds of keys but no explanation. Then someone begins sending money that nobody wants to keep, while a birthday celebration arrives for the wrong Beatrice.As forgotten rooms, borrowed houses, mistaken birthdays, and old family secrets begin to overlap, Daniel, Maya, and the rest of the team discover that every simple answer has been waiting patiently to become complicated.A warm, witty workplace comedy about strange cases, accidental communities, family secrets, and the people who keep showing up when nobody else knows what to do.…

Taschenbuch. Condition: Neu. Druck auf Anfrage Neuware - Printed after ordering - Mercer Solutions is getting better at impossible problems. Unfortunately, the problems are getting better too.A balloon account belongs to a man who does not exist. A wardrobe hides a door that should not be there. Three mourners mistake the office for a funeral home, a painting has the wrong artist, and forty-seven people appear to live at the same address.Meanwhile, a teenager's grandmother follows the private investigator hired to follow him, hotel guests and management are somehow both right, and a promised dinner becomes one more case nobody can explain simply.As family histories, missing identities, private investigators, hotel records, and unexpected visitors collide, Daniel, Maya, and the rest of the team must decide what helping really means-and when the best answer is simply to stay in the room.A warm, witty workplace comedy about impossible cases, complicated families, accidental communities, and a team gradually learning that they may finally be getting good at this. …

Taschenbuch. Condition: Neu. Druck auf Anfrage Neuware - Printed after ordering - Mercer Solutions looks like an ordinary small office. It is not.People come through the door with the problems nobody else seems equipped to handle: situations too strange for customer service, too personal for bureaucracy, too awkward for the usual professionals, or simply too complicated to explain in a normal phone call.Daniel Mercer has a dangerous instinct: when someone asks whether his team can help, he tends to say yes. Fortunately, Maya, Nina, Sofia, Leo, and Owen are there to ask the questions he forgets to ask: Who is actually the client What do they want Do they have permission And, increasingly important, should Mercer Solutions be involved at all As unusual cases begin to overlap with the lives of the people solving them, the team discovers that helping someone is not the same as taking control. Sometimes the best solution is practical. Sometimes it is ridiculous. And sometimes the real job is simply helping people figure out what happens next.Problems Welcome is the first book in Customer Service for Impossible Problems, a warm ensemble workplace comedy about ordinary people taking absurd problems seriously, learning boundaries the hard way, and somehow building a business in the process.…

Taschenbuch. Condition: Neu. Druck auf Anfrage Neuware - Printed after ordering - Mercer Solutions might finally know what it is doing. That would be reassuring if the problems had not become even stranger.Two men share a name, a wall makes noise at exactly 2:10 a.m., and a drawer contains a surprise nobody requested. Another Daniel Mercer appears, ordinary problems refuse to remain ordinary, and unopened letters from a dead man belong to the one person who refuses to read them.But the team has changed. They have learned to ask what people actually want, respect decisions that are not theirs to make, and recognize that successful help should not make anyone dependent on Mercer Solutions forever.In the warm, witty final volume of Customer Service for Impossible Problems, Daniel, Maya, and the rest of the team face their last collection of impossible cases-and discover that the best ending may be a client who no longer needs to return, a problem that can wait until Monday, and an office ready to open its doors again.…

Taschenbuch. Condition: Neu. Druck auf Anfrage Neuware - Printed after ordering - Mercer Solutions is not looking for a missing child. Unfortunately, the missing child is looking for Mercer.As police gather in the office, the team is pulled deeper into a history nobody fully understands. A woman who supposedly left never did. A father believed dead for thirty-four years walks through the door. Familiar names belong to unfamiliar people, and every answer creates several new questions.Daniel, Maya, Leo, and the rest of the team must navigate disputed identities, buried family secrets, unexpected relatives, corporate emergencies, and an old server that continues assigning cases without anyone's permission.By the time seventeen people and one dog attempt to leave for dinner, it is clear that none of this was in the job description. A warm, fast-paced workplace mystery comedy about impossible problems, complicated families, and the strange people who become a team while trying to solve them.…

Taschenbuch. Condition: Neu. This Was Not in the Job Description | Customer Service for Impossible Problems, Book [.] | Abdelfattah Ragab | Taschenbuch | Englisch | epubli | EAN 9783565773077 | Verantwortliche Person für die EU: preigu GmbH & Co. KG, Lengericher Landstr. 19, 49078 Osnabrück, mail[at]preigu[dot]de | Anbieter: preigu. …

Taschenbuch. Condition: Neu. We're Getting Better at This | Customer Service for Impossible Problems, Book [.] | Abdelfattah Ragab | Taschenbuch | Englisch | epubli | EAN 9783565774838 | Verantwortliche Person für die EU: preigu GmbH & Co. KG, Lengericher Landstr. 19, 49078 Osnabrück, mail[at]preigu[dot]de | Anbieter: preigu. …

Taschenbuch. Condition: Neu. Nobody Said This Would Be Simple | Customer Service for Impossible Problems, Book [.] | Abdelfattah Ragab | Taschenbuch | Englisch | epubli | EAN 9783565774739 | Verantwortliche Person für die EU: preigu GmbH & Co. KG, Lengericher Landstr. 19, 49078 Osnabrück, mail[at]preigu[dot]de | Anbieter: preigu. …

Taschenbuch. Condition: Neu. We Might Actually Know What We're Doing | Customer Service for Impossible Problems, Book [.] | Abdelfattah Ragab | Taschenbuch | Englisch | epubli | EAN 9783565774890 | Verantwortliche Person für die EU: preigu GmbH & Co. KG, Lengericher Landstr. 19, 49078 Osnabrück, mail[at]preigu[dot]de | Anbieter: preigu. …

Taschenbuch. Condition: Neu. Problems Welcome | Customer Service for Impossible Problems, Book [.] | Abdelfattah Ragab | Taschenbuch | Englisch | epubli | EAN 9783565764860 | Verantwortliche Person für die EU: Neopubli GmbH (Imprint: epubli), Köpenicker Str. 154a, 10997 Berlin, produktsicherheit[at]epubli[dot]com | Anbieter: preigu. …